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Digital Transformation: Harnessing Technology for Optimal, Competitive Fulfillment

Fulfillment standards in the B2B sector are increasingly aligning with those of B2C, like enabling same-day and next-day deliveries. This is why competitiveness centers around enhancing efficiencies in logistics across all legs of fulfillment. A challenging task that must be balanced with cost-effectiveness and optimal resource usage. Often, manual operations are unable to fulfill these [...]

Roadmap to a Sustainable Digital Transformation: Reach, Interconnect & Integrate

In today's dynamic landscape, organizations are facing a crucial challenge. While tech leaders seize significant opportunities, those slow to adopt digital strategies find themselves in heightened competition. This dilemma prompts companies to either invest more in capabilities or risk becoming obsolete. As leaders create collaborative networks, it becomes essential for organizations to strategically position their [...]

Discover the AI-Native Networking Platform

About the Session The CIO Leadership session scheduled to be held at Hotel Trident Udyog Vihar Gurugram, on 6th March 2024 will be a momentous high level gathering of Technology leaders across industries to discuss the growing importance of AI, Digital Experience Twin, Experience First Network, modernizing networks & security and new age tech practices. [...]

Beyond Tomorrow | Shaping the Future Landscape through Co-Creation & Collaboration

In today's dynamic business environment, Global Capability Centers (GCCs) have evolved beyond their conventional roles, emerging as indispensable strategic allies for enterprises. While their impact is undeniable, challenges persist in ownership, accountability, global coordination, and establishing a holistic business context. To tackle these challenges head-on, GCCs are proactively addressing issues and elevating their value proposition. [...]

Evolving your data strategy in the era of AI

In the era of AI advancement, data has emerged as a vital asset for making informed decisions, providing guidance, and building trust. Despite recognizing its power, companies struggle to unleash the full potential of data. The primary issue lies in striking a balance between deriving immediate value from data investments and setting the stage for [...]

Assuring network resiliency with AI

Enterprises are embarking on large-scale digital transformation efforts, seeking to save costs while handling increased demands on their networks. Enterprises need network agility and reliability to meet business needs- Reduce complexity, optimize operations, Prioritize CX, Improve ROI. A paradox exists in the business world: while IT’s strategic importance is growing, budgets are shrinking, challenging companies [...]

Innovation HQ: Where AI & ML converge to scale-up Profit Margins

The past decade or more had been the germination bed of innovation in various sectors mostly dominated by innovation in technology. While digital transformation has been a key enabler for transformation of businesses across domains and accelerating growth of organisations, GCCs are playing a key role in helping global banks to innovate and improve their [...]

Fortify Your Digital Estate: Embrace the API Management Challenge

In the relentless pursuit of crafting unforgettable customer experiences, organizations have found themselves transforming their digital landscapes. Distributed architectures, multi-cloud initiatives, microservices adoption, and digital trends has led to the rapid adoption of Application Programming Interfaces (APIs). And in this evolution, a formidable issue has arisen - the proliferation of APIs, often referred to as [...]

Fortify Your Digital Estate: Embrace the API Management Challenge

In the relentless pursuit of crafting unforgettable customer experiences, organizations have found themselves transforming their digital landscapes. Distributed architectures, multi-cloud initiatives, microservices adoption, and digital trends has led to the rapid adoption of Application Programming Interfaces (APIs). And in this evolution, a formidable issue has arisen - the proliferation of APIs, often referred to as [...]

Building and scaling high-performance data science teams

Building and scaling high-performance data science teams can be a complex endeavour with various challenges. Our global AI survey reveals that 58% feel the shortage of talent and the time it takes to upskill current employees is the most prevalent problem in their AI strategy adoption. Diversifying skills within teams, aligning them with the company's [...]

The Power of Data Strategy for Connected Manufacturing Success

Connected Manufacturing is at a turning point. Analytics, machine learning, and artificial intelligence are reshaping the manufacturing landscape. However, in order to capitalize on this fundamental shift, manufacturers need the ability to ingest, process, store, and analyze all types of data (structured, unstructured, and semi structured data) regardless of where it lands—at the edge, on [...]

Decoding the Enigma: Navigating Software Complexity for CXOs to Transform-Modernize-Secure Business

Discover the keys to mastering software complexity at our exclusive CIO Round Table event. In today's ever-evolving technology landscape, software complexity can be a daunting challenge. This event brings together CIOs, IT leaders, and industry experts to delve deep into the complexities of modern software environments. During this session, a closed group of IT Executives [...]

From Bilateral to Multilateral Models

India has been at the forefront of championing the concept of multilateral collaboration over the past decade. We've witnessed notable achievements in this domain, such as the National Payments Corporation of India (NPCI) facilitating the National Financial Switch or the Unified Payments Interface (UPI), which has empowered various stakeholders to coexist harmoniously within an ecosystem [...]

Assuring network resiliency with AI

A paradox exists in the business world: while IT’s strategic importance is growing, budgets are shrinking, challenging companies to do more with less. As a result, IT organizations are seeking solutions that allow them to move from reactive to proactive, from network-centric to user-centric, and from manual to automated in order to mitigate downtime and [...]

Building Towards A Stronger Digital Foundation

The financial services industry has become increasingly focused on growth and transformation. which has made integrating new technologies into the customer experience one of the most critical aspects. A true measure of success, however, lies in the ability to deliver cultural, organizational, and operational changes aligned with customer expectations in order to achieve the desired [...]

How DevSecOps is leading towards Software Supply Chain Security

The CXO leadership Dinner sessions scheduled in August across Bangalore & Mumbai will be a momentous high level gathering of Technology & InfoSec leaders across industries to discuss the growing importance of DevSecOps practices in bolstering supply chain security. In the process of software development organizations undergo various steps to secure their applications from the [...]

How DevSecOps is leading towards Software Supply Chain Security

The CXO leadership Dinner sessions scheduled in August across Bangalore & Mumbai will be a momentous high level gathering of Technology & InfoSec leaders across industries to discuss the growing importance of DevSecOps practices in bolstering supply chain security. In the process of software development organizations undergo various steps to secure their applications from the [...]

Make Data Science a Team Sport

Have you faced scenarios where your team creates and validates a good model, but hasn’t been able to embed it within a business process? When any AI project starts, are you confident that all stakeholders on the business problem and goal aligned? India has reported the highest proportion of frequent AI strategy obstacles and 66% [...]

Data Resilience Boardroom: The evolution of data protection for the hybrid cloud era

Data seems to have an exceptional publicist, consistently making headlines whether it's about security breaches, the ever-changing landscape of personal data collection, or the introduction of new regulations governing its utilisation. Today’s data landscape is a hybrid, multi-cloud world, and it’s everything, everywhere, all at once, making data protection across a significant challenge. Moving ahead, [...]

Engineering Effectiveness for Competitive Value

Now, more than ever, enterprises need to deliver customer value, quickly and with fewer investments. Tech leaders are feeling the heat of rising costs and unpredictable market conditions. They are struggling to leverage engineering talent in a more effective and sustainable way. Additionally, new economic and geopolitical headwinds are pressuring businesses to rethink a lot [...]

Bringing markets to the farmgate: Redefining procurement systems for efficient value chain

Agenda 15:30 – 15:40 Opening Keynote - 15:40 – 15:50 Moderator Remark - Mr. Anuj Narang, Group Business Head of Samunnati 15:50 – 16:40 Panel Discussion – Rethinking farmgate procurement Currently, India is at a unique place where its economy will not only touch US$ 5 trillion but also be self-reliant, and resilient. Farmer collectives [...]

CIOs Redefining the Employee Experience

CIOs are constantly looking for ways to improve the employee experience and unlock new ways for employees to work smarter. While IT still supplies the standard back-office, apps-infra and tech support, IT also designs platforms to attract top performers, onboard them, provide service and support, and drive engagement throughout the employee lifecycle. It's vital to [...]

WHY NOW? Scaling-up the Sustainable Mandate in Your Organization

The sustainability leadership dinner session scheduled on 12th October will be a momentous high level gathering of sustainability heads and ESG leaders across industries to discuss on the need to up the ESG mandate in making sustainability a business imperative. ESG's individual components are linked since it is an integral part of how businesses operate. [...]

The Economic Times Hybrid Data Infrastructure Roundtable

The modern, hybrid data centre supports the delivery of new application workloads over dynamic network fabric and virtual machine infrastructure, enabling improved IT efficiency, automation, and agility. Utilizing a hybrid data centre is an evolution approach that enables businesses to combine the proper amount of traditional IT and the cloud to meet their needs. The [...]

Reimagining the Future of Work – Leadership, Learning and Culture

“In the long run, your human capital is your main base of competition” – Bill Gates  The shift is evident, and the very crux of organisations has drastically changed from its traditional identity. At its core, it's a fundamental idea, yet businesses are more and more concerned with the where, what, and how their employees [...]

Amplifying Your Company’s Brand With Customer Service

“Customer service is an opportunity to exceed your customer’s expectations” - John Jantsch, Marketing consultant, and Speaker Customer expectations are at an all-time high, and they are only turning to those that can meet all of their needs, listen to their concerns, address them, and give the best possible outcome. If you are unable to [...]

Amplifying Your Company’s Brand With Customer Service

“Customer service is an opportunity to exceed your customer’s expectations” - John Jantsch, Marketing consultant, and Speaker Customer expectations are at an all-time high, and they are only turning to those that can meet all of their needs, listen to their concerns, address them, and give the best possible outcome. If you are unable to [...]

Amplifying your Company’s Brand with Customer Service

“Customer service is an opportunity to exceed your customer’s expectations” - John Jantsch, Marketing consultant, and Speaker Customer expectations are at an all-time high, and they are only turning to those that can meet all of their needs, listen to their concerns, address them, and give the best possible outcome. If you are unable to [...]

Digital Experiences to enhance efficiency, effectiveness, and engagement in the B2B customer journey

Digital experience continues to play a critical role in B2B businesses. With an increase in digital interactions between buyers and suppliers, Digital experiences are changing the expectations of all business stake holders and a huge need is being felt on enhancing this experience. This experience has also become a competitive differentiator in driving business sustainability [...]

Digital Experiences to enhance efficiency, effectiveness, and engagement in the B2B customer journey

Digital experience continues to play a critical role in B2B businesses. With an increase in digital interactions between buyers and suppliers, Digital experiences are changing the expectations of all business stake holders and a huge need is being felt on enhancing this experience. This experience has also become a competitive differentiator in driving business sustainability [...]

BFSI: Connected Customer Experience

“The Future of BFSI is connected”. Over the past couple of years, we have witnessed that BFSI sector has changed its traditional way of functioning. This is the fact that banking and financial institutions have adopted the modern and agile advanced technology to address the challenges and meeting their customer’s expectations seamlessly. According to PWC [...]

The Transformation of L&D: How to Set up for Success?

As we continue to navigate changes, many companies are easing out of crisis mode and considering long-term planning. Most are embracing hybrid work models and revising workplace policies to support the new norm. In the meantime, Learning and Development (L&D) has gained all the attention of executives and become a powerful function with greater goals. [...]

Role of GCCs in the evolution of global service delivery models

“COVID-19 required prompt responses from companies with vast global operations. Their quick cures through adopting GCC’s are now revealing themselves to be long-term assets” The COVID-19 pandemic has had an immediate and wide-ranging impact on key sectors of the global economy. Executives had no choice except to abandon long-held assumptions and devise a fresh strategy [...]

Collaborating in Hybrid work environment

COVID-19 pandemic changed the way corporates worked seriously affecting employee productivity. Many businesses managed to put in place a system that would allow individuals to work and communicate from any location. Fears of reduced productivity because of a primarily remote workforce were mostly unfounded. In fact, a large margin company reported that productivity remained unchanged [...]

Decarbonizing the power sector: Towards Low carbon pathways

As the world’s energy sector moves away from fossil fuels towards renewable energy sources, industrial companies are challenged with addressing this transition in transformative ways. To change course, the world must act quickly to decarbonize every aspect of modern life, from transportation to power. This requires a global effort built on cooperation and coordination from [...]

Enabling Digital Workspaces

The corporate office designs have transformed rapidly from over the past 20 years. The work patterns, styles and approach has changed completely and the need of this adaptation of new trends and technology, in order to exist is important. Enabling Digital Workspaces call for various changed but the most challenging one is IT Transformations. IT [...]

Leveraging Tech To Empower Workforce And Customers By Utilizing Knowledge Management

“Technology is best when it brings people together.” - Matt Mullenweg, American Entrepreneur. We have witnessed several technological advancements in businesses in the past couple of months. The emerging work culture is to work from any place, and in order to do so efficiently, we need more integrated and up-to-date ways of communication. As a [...]

Managing the cost and complexity of financial compliance

Financial institutions in India are dealing with a complex set of compliance challenges that include regional risk vulnerabilities to anti-money laundering (AML) and terrorist financing, newly issued guidelines from the Reserve Bank of India (RBI) to regulate payment aggregators/payment gateways, data residency and additional increased regulatory oversight by RBI Reserve Bank of India (RBI) aimed [...]

Amplifying your Company’s Brand with Customer Service – Series 3

“Customer service is an opportunity to exceed your customer’s expectations” - John Jantsch, Marketing consultant, and Speaker Customer expectations are at an all-time high, and they are only turning to those that can meet all of their needs, listen to their concerns, address them, and give the best possible outcome. If you are unable to [...]

Amplifying your Company’s Brand with Customer Service – Series 2

“Customer service is an opportunity to exceed your customer’s expectations” - John Jantsch, Marketing consultant, and Speaker Customer expectations are at an all-time high, and they are only turning to those that can meet all of their needs, listen to their concerns, address them, and give the best possible outcome. If you are unable to [...]

Amplifying your Company’s Brand with Customer Service – Series 1

“Customer service is an opportunity to exceed your customer’s expectations” - John Jantsch, Marketing consultant, and Speaker Customer expectations are at an all-time high, and they are only turning to those that can meet all of their needs, listen to their concerns, address them, and give the best possible outcome. If you are unable to [...]

Data Warehouses to Dashboards

“Data” The Most Important Tech Trend Today Data is the new oil even though cliché is yes, a very important resource on the face of the earth. A very safe prediction that one can make is that data is and will continue eating the world. As the data driven AI systems replace rule driven approaches, [...]

The Role of Talent in Enabling Business Transformation, Innovation and Excellence in GCCs

As of FY 2020, India was home to over 1300+ Global Capability Centre (GCC) organizations, employing more than 1.3 million and contributing US$33.8 billion in gross revenue (NASSCOM 2021). This accounts for more than 45 per cent of the GCCs in the world.  India is one of the preferred GCC destinations due to the presence [...]

While knowledge sharing is critical to ensure a business’ productivity, how can one do it securely in the BFSI space?

A hybrid work place has become the new normal. The need for digital tools to navigate and manage workplaces has been ongoing for many year, the onset of the pandemic has made this critical overnight. Organizations across the globe are realizing the importance of investing in technologies that empower their workforce to feel engaged and [...]

Carbon Neutral e-mobility: Way to Zero plan

“India to play the role of global growth engine, says PM Narendra Modi. Addressing global investors, PM assured that India has systems and companies which have a high environmental, social and governance (ESG) score” OVERVIEW The COVID-19 pandemic has reinforced the motto of ‘people, planet and profit’ with investors putting their bets on companies with [...]

Bold Solutions: Sustainable material and green Infrastructure

The world will have to invest $90 trillion in sustainable infrastructure by 2030, according to estimates by The New Climate Economy. OVERVIEW Sustainable infrastructure which includes equipment’s and systems that are designed to meet the population's essential service needs — like roads, bridges, communications network, hydroelectric power stations, etc. — based on all-round sustainable principles, [...]

Sustainable Innovations Enabling Swift Transition of ESGs to SDGs

As we look out for ambitious answers to questions for integrating ESGs into SDGs, a critical challenge, in the initial decades of the 21st century and in need of repair for every cause. The time has come for key stakeholders, businesses and organizations to urgently come together, to build momentum and identify Global Common Goals The [...]

Excellence and Innovation in Education series

2020 and 2021 has been a year of change and innovation specially for the education and technology sector. The EdTech community made tremendous advances to address students’ needs. Although, the updates on testing and vaccination for the COVID-19 pandemic dominated our newsfeeds, there were many other innovations taking place behind the scenes, especially in the [...]

Roadmap for Voluntary Carbon Markets

The demand for carbon credits could increase by a factor of 15 or more by 2030 and by a factor of up to 100 by 2050. Overall, the market for carbon credits could be worth upward of $50 billion in 2030 as estimated by recent report published by The McKinsey & Company Overview Post Paris [...]

Agility in Action: A CX Perspective

In today’s fast space and every changing work ecosystem business agility is always seen as the main driver for digital transformation. The COVID -19 pandemic has been a true witness to digital transformation and agility being the key enablers to staying on top of your game despite of the remote working. However, as a professional [...]