Author - unwiredcp

The enterprise IT landscape is going through a digital transformation as it shifts from handcrafted, single purpose data center designs to new technologies that deliver agility, scalability, and greater efficiency. The hybrid cloud relies on the availability and resiliency of data. Enterprises require a complete data protection solution that is reliable, flexible, and easy to use. Although virtualizing an environment provides an increased level of data availability, meeting aggressive recovery point objectives (RPOs) and recovery time objectives (RTOs) becomes increasingly difficult.

Legacy and traditional approaches to backup and recovery just don’t meet the needs of the modern enterprise—they’re broken. The value of your data continues to increase, making protection of your data more important than ever. You need a modern data protection solution that allows your company to innovate and grow while keeping the business running uninterrupted, proactively enabling rapid change, and applying effective governance in the face of regulatory shifts. Additionally, you want a solution that reduces administrative complexity while being delivered at the same or lower cost as your current solution.

Industry data that supports this view can be found in a survey conducted by the Enterprise Strategy Group in February 2020 (ESG 2020 Technology Spending Intentions), which showed that 64% of respondents said IT was more complex than two years ago. It also revealed that “improving data backup and recovery” was the #1 priority for data center modernization plans.

Ultimately, you need a data protection strategy that helps you address these challenges and increase your ability to respond across the following areas:

• Recovery readiness: What is your response when the business asks how ready you are to recover in the face of a disaster?
• Data governance: How do you adhere to complex data privacy and protection laws?
• Constant change: How fast can you respond to change in the business?
• Management complexity: How do you properly manage remote, physical, cloud, and virtual environments?
• Optimizing costs: How can you successfully optimize your current and future infrastructure utilization?

Additionally, as your company grows and your needs expand, you can simplify disaster recovery, development and testing, and workload migration through automation. You can also extract data insights for better data governance and business outcomes.

Join ET Unwired session Data Protection: The Tenet of Manufacturing post Covid Era powered by Commvault & NetApp to understand how a data management platform for Manufacturing Industry can provide flexibility to store, manage and secure data across diverse cloud and on-premises environments.

Dr Makarand Sawant
Senior General Manager – IT
Deepak Fertilisers And Petrochemicals Corporation

Nimilita Chatterjee
Partner
EY

Pradeep-Seshadri
Director – Sales Engineering
Commvault – India and SAARC

Rajesh Itagi
Manager – Systems Engineering
NetApp India and SAARC

Som Dutt Mehta
Executive Vice President – Global Delivery Head
MothersonSumi

Yogesh Dadke
IT Leader – APAC
Adient Technologies

Overview

BFSI stands for the Banking, Financial Services, and Insurance sector. Fundamentally, it represents a major portion of the multi-billion-dollar Indian economy comprising all Banking, Insurance, and Non-Banking Financial Institutions. The latter is known as the NBFCs. Also, the BFSI industry largely refers to financial service firms such as Broking, and Asset Management.

India, as a business destination, fosters all the positives for the BFSI sector to flourish at an appreciable pace. Inter-dependent factors of government policy, active public/private involvement, robust regulatory measures, and technological evolution have spurred the BFSI sector to register strong numbers in recent years.

Data at the centre

Data, undeniably, is everywhere – and day after day, as the digital world transforms more human actions into data-generating experiences, its volume continues to grow. In fact, by 2025, data-driven interactions will reach 4,785 per person per day, as the global “datasphere” grows to 163 zettabytes.

All that data represents a massive opportunity for financial services organizations. Intelligence. Optimization. Innovation. Revenue. Expansion. Risk Management. And competitive edge. So where do data-driven insights have the most impact? And what types of benefits can you expect to see?

Introducing The Data Sessions – Accelerating Business value through data and analytics

Forbes’ David Kirkpatrick famously claimed, “Now every company is a software company.” The same thing has become true of data: Every company is now a data company, too. That’s because insights from analytics have become an essential driver of innovation, optimization, and competitive edge.

The financial services industry has embraced the opportunity. Across the globe, retail banks, investment banks, brokers, exchanges, wealth managers, insurers, fintech companies – even central banks and regulators – are using data analytics to radically transform their organizations. And the gains they’re seeing are remarkable.

Abhay Johorey
Digital Strategy
ICICI Bank

Chakrareddy Gampala
Head of Digital and Analytics
Tata AIG General Insurance

Francis Rodrigues
Sr. VP – Business Insights
HDFC Life

Nilesh Kulkarni
Senior Manager, Pre-Sales
Qlik India

Rukesh Patel
CTO – Credit
Edelweiss Financial Services

Sanjivan Shirke
Sr. Vice President
UTI Asset Management Company Limited

Soujanya Aluri
Head of Data and Analytics
National Payments Corporation Of India

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Are repetitive, low-value tasks such as validating, copying, and pasting across multiple systems consuming your employees’ time?

You can free your employees to focus on higher-value work by automating repetitive, routine tasks with robotic process automation (RPA).

With recognized benefits like accelerated time to value, reduced human error, and increase throughput, RPA is projected to become a USD 10.6 billion market opportunity by 2027, as per Grand View Research.

“We showed that a process that took about 10–11 minutes could be reduced to 10–11 seconds,” says Luis Benitez, VP of digital workplace, Banco Popular.

While it’s important to get started by automating routine tasks, COVID has kicked in a sense of urgency to digitize and automate virtually any type of work at scale to drive hyperautomation for the business.

Figuring out how to scale beyond pilots or small projects, however, can be daunting. Going from simple, back-office task automation to scaled automation to handle customer-facing processes is a key challenge.

Intelligent workflows are end-to-end experiences that cut across boundaries, harnessing data from the entire organisation to provide seamless, real-time, context-rich experiences to customers.

The application of AI and RPA combined with intelligent workflows can help you automate more business and IT processes at scale with the ease and speed of traditional RPA.

Join us for this webinar to understand how a full-featured, cloud-based RPA solution powered by intelligent workflows, can help you get started on your journey towards hyperautomation.

Key takeaways from the event:

• Get simple licensing, low-code development and deployment options
• Learn how to quickly stand up successful AI-infused automation solutions
• Understand how you can automate more business and IT processes at scale

Ann Thye Kuah
Digital Business Automation
IBM AP

George Varghese
VP Quality and GIU Automation
IBM Global Business Services, AP

Malcolm Ong
RPA Automation Lead
IBM AP

Michael Lim
Integration Executive
IBM Automation

Namrata Kapur
Hybrid Cloud Integration Marketing
IBM AP

With the Covid19 crisis severely impacting businesses globally, bringing digitalization to the front and center of everything enterprises do, has become more important. Digital transformation has brought forth a paradigm shift in terms of what it means to conduct business as usual. As organizations strive to deliver a superior customer experience with innovative solutions at optimal costs, implementing an enterprise-wide digitalization strategy has become all the more important.

While digitizing paper-based processes remain the topmost priority of many industries as they grapple with high Turn Around Time (TAT) and escalating Total Cost of Operations (TCO), identifying and harnessing value of information stored within physical documents and structuring content from disparate sources spread across the organization is taking precedence. Complementing this with AI & RPA has significantly increased productivity and overall efficiency.

LTI’s iDigitalization tool automates enterprise-wide business processes and contextualizes content to build an intelligent connected enterprise. Embedded with artificial intelligence and machine learning, it has a comprehensive offering that enhances business application capabilities. Experts  assess that a combination of these technologies such as automation, AI and RPA can lead to other goals like, deliver a superior customer experience with innovative solutions at optimal costs and implementing an enterprise-wide digitalization strategy.

Key Takeaways:

• Adapt to and Lead changes
• Rapidly and flexibly Create new experiences for customers
• Transforming the business value chain by unleashing Hyper Productivity
• Staying ahead of competitive via iDigitalization capabilities – chatbots, business rules management, intelligent content capture, etc.
• Navigate your business decisions by adopting trends that guide towards a Live Enterprise

This inaugural round table will showcase the need of implementing these technologies which would help us get back to normalcy. Agenda & talk points for the round table:

Atul Govil
Chief Transformation Officer & Head (SAP & IT) – Corporate
India Glycols

Farhan Khan
Sr VP-IT
Radico Khaitan

Jayant Gupta
CGM – Information Systems (Technical), Infrastructure and Security
HPCL

Ramesh Revuru
Global Head of Digital Integration
LTI

Vipin Paliwal
Sales Leader for Digital business automation, India and South Asia
IBM

Vijay Bhaskaran
Automation and Artificial Intelligence Leader
EY India

The Covid-19 coronavirus is becoming the accelerator for one of the greatest workplace transformations of our lifetime. How we work, communicate, and of course, where we work, will be changed forever!

This strong wave of disruption will teach a big lesson and will change our perspectives forever. From business models to people’s strategy to the way we work, things are going to be radically different post this crisis.

It is a defining moment for leadership wherein they continue delivering the best possible outcomes for all stakeholders. It is a crucial time for the business and need of the hour is to adopt an agile & continuous learning mindset to ensure steps are taken to recalibrate to the circumstances at hand. Decision-making in this rapidly shifting and uncertain environment requires organizations to resist the pressure to engage in short-term actions that seem essential in the chaos of the current environment but may compromise the longer-term sustainability of the business.

The webinar will explore how the workplace is transforming and the business imperatives in deploying and enabling a digital workspace that ensures engaged employees drive your business, featuring modern management, cyber security and setting up best of breed remote working environments:

Sushant Rabra
Partner, Management Consulting
KPMG

Moderator

Dragana Beara
Global Messaging Director
Dell Technologies

Prasad Dhumal
Vice President-Information Technology
DHL Express

Raj Mohan Srinivasan
Chief Information Officer
Sony Pictures Networks India

Rajat Jain
Director, Client Solutions, Government and North & East Corporate Businesses
Dell Technologies

Sourav Sinha
Chief Information Officer
IndiGo Airlines

Dr Suresh A Shan
Hons. Chairman Computer society of India – CSI Mumbai & Head-Innovation & Technology
Mahindra & Mahindra Financial Services

Modernisation is hard, but COVID-19 has highlighted numerous case stories that focus on why modernisation is a necessity to survive disruption and win in the new digital market. Companies need strong, personalised guidance to plan modernisation strategically, provide cost savings to the organisation, ability to maximise ROI, and reduce risk.

We know that the best way to modernise your business-critical application is to refactor it into microservices—this approach allows microservice to be independently enhanced and scaled, providing agility and improved speed of delivery.

Join the ET Unwired session to understand how a novel AI technology automates the application refactoring with minimal risk and removes the need for any major rewrite.

What you will walk away with:

• Understanding of why refactoring versus rewriting will help your business automate and modernise faster
• A peek into the new IBM Mono2Micro (beta), how it provides crucial modernisation and transformation guidance with its AI-infused and built-in knowledge of the Java language.
• Practical real-life application and use cases to get your business started on its journey to a microservices based architecture

Kalyan Madala
Chief Architect – IBM Cloud^TM &
Cognitive Solutions- Asia Pacific
IBM Singapore

The year 2020 would leave an indelible mark in our minds, thanks to the Covid Crisis. Whether it was lockdown or unlocking India Inc, every experience was different this year. Keeping in mind the fact that every economy and organization is contemplating a smoother strategy for riding the next growth bandwagon in the post-Covid world, we are organizing The Economic Times Global Digital League on 3^rd December. 

This decade witnessed some of the life-changing companies across several industries. With the help of digital revolution, organizations have had achieved hyper-growth. As we move forth, in the post Covid era — what kind of transformation organizations and economies are bound to see is a million-dollar question.

The Economic Times Global Digital League (GDL) will help us get a sneak-peek into the future, helping enterprises to chart their future roadmap with the help of technology. The Summit would help us galvanize and prepare for the future. With technology, one also needs to be cognizant about the change in regulations/compliance and dealing with each stakeholder of the ecosystem. So, let’s take a deep dive into the future and gear up for a promising future.

Recognizing Digital Marketing’s Best Kept Secret: Digital Fraud

To talk specifically about the CX league here, Customer experience has also undergone a massive change over the months and years. But what has become a pain in the neck is digital ad frauds.

KPMG released their annul Media spend report last month where they are projecting that Ad Spends on Digital & OTT will overtake ad spends on Print in India, for the first time ever.  At 28% digital is now the second highest after TV (36%).  These numbers are alarming, so we realized the need to talk about Digital Ad frauds in today’s session.  We also plan to cover the topic at ET GDL.

While growth in digital is understandable and is welcome a little know side is the extend of fraud in Digital Advertising, which is huge but is not widely recognized especially by advertisers

Six Niche Leagues:-

• Manufacturing League
• Healthcare League
• BFSI League
• IT/ITES league
• Emerging Enterprise League
• CX League

Overview

Rising unemployment, hunger, malnutrition, poverty and deaths – the Coronavirus pandemic has showed us a dystopian side of life on earth that we could have not imagined easily.

But businesses and business leaders have responded to the global health crisis by broadening the horizon of what was possible, and this has caused a paradigm shift in the way we work. The modern workplace is evolving faster than anyone ever imagined. In the last few months, organizations have responded to the crisis with unparalleled agility, adopting digital solutions to reboot their enterprises and reimagining the way they operate.

In fact, one of the trends to have taken speed during the lockdown as a result of social distancing, is the adoption of a hybrid work environment in the near future. One example is Tata Consultancy Services which is believed to adapt a future operating model that will have 25% of their workforce at their facilities and they are committed to driving high productivity with anytime, anywhere, collaborative working.

Manufacturing in focus

Manufacturing Industry in India has gone through various phases of development over the period of time. Since independence in 1947, the domestic manufacturing sector has traversed a long journey starting from building the industrial foundation in 1950’s and early 1960’s, to the license–permit Raj between 1965 to 1980. Then it underwent a phase of liberalization of 1990’s and finally to the present phase of global competitiveness. The Indian Manufacturing sector currently contributes 16-17% to GDP and gives employment to around 12% (2014) of the country’s workforce.

Various studies have estimated that every job created in manufacturing has a multiplier effect in creating 2–3 jobs in the services sector. In a country like India, where employment generation is one of the key policy issues, this makes this sector a critical one to achieve inclusive growth.  According to IBEF, the manufacturing sector of India has the potential to reach $1 trillion by 2025.

The manufacturing workforce has been absorbing new technology for more than two centuries. Today, the industry finds itself in the midst of the Fourth Industrial Revolution, which is poised to transform work at an unprecedented pace through exponential technologies such as artificial intelligence, advanced robotics and cognitive automation, advanced analytics, and the Internet of Things (IoT). And, contrary to some predictions, technology is likely to create more jobs than it destroys—as it has done historically.

Additionally, the Fourth Industrial Revolution is creating a mismatch between available workers and the skills necessary for open jobs. Another part of the challenge the industry faces is understanding how today’s jobs and associated skills are morphing into new jobs and career pathways that continue to evolve along with advanced technology. How can the manufacturing industry prepare for this future workplace and ready its workforce to work beside robots and advanced technologies? What are the skills that will become “must-haves” in the future workplace? What are the pathways for training and education to enable these skills?

Introducing Rewiring human capital – reimagining roles in the manufacturing sector webinar

As businesses and business leaders continue to innovate to keep their operations profitable, the Future of Work webinar series is an effort to understand, hear and gather insights from these change agents of large companies on how they are making their organisations future ready.

Much like the Greek Ecclesia from c.621 BC, where young talented citizens were called on as a group to deal with tough challenges, this platform will serve as a knowledge-sharing, brainstorming and ideation to implementation platform for all ‘digital-oriented’ leaders.

The platform will look at key issues such as blurring boundaries of time and place, demand for lifelong learners, shrinking shelf life of information, growing impact of emerging technologies, building a secure yet simpler IT experience and building business resiliency with simplicity in mind with across the manufacturing sector in order to form a mozette of its own.

Manoj Kumar
Senior Vice President
Intas Pharmaceutical (Superspeciality SBU)

Nihar Ranjan Ghosh
President-Human Resource
Emami

Rajesh Uppal
Member Executive Board-Information Technology, Human Resource, and Safety
Maruti Suzuki India

Siddharth Idnani
Head-Manufacturing and Conglomerates Vertical
Microsoft India

Somick K Goswami
Partner
PwC India Consulting

Terence Lim
Devices Specialist, Global Black Belt
Microsoft Asia

IDC estimates that unstructured data is likely to represent as much as 80% of all data worldwide by 2025. Enterprises are finding it increasingly challenging, to efficiently and affordably store and manage this data deluge.

Businesses that recognize storage as a strategic investment, are demanding more out of their storage systems such as control, performance, and security, combined with the cost-effectiveness and scalability of the cloud.

To that effect, object-based storage has emerged as the preferred method that supports diverse use cases like backup and recovery, data archiving, AI and big data analytics and more.

IBM Cloud^® Object Storage is designed to support exponential data growth and cloud-native workloads. With built-in high-speed file transfer capabilities, cross-region offerings and integrated services, it helps enterprises securely leverage their data.

Join our webinar to understand:

• Why object-based storage is an ideal solution for storing, archiving, and managing high volumes of static or unstructured data.
• Commonly applied use cases
• Adoption and total cost of ownership of this solution

Manish Jain
Cloud Solutions Leader
IBM

Delivering a Better CX with Customer Journey Mapping and Analytics
Your customers are comparing you with the best customer experience they’ve ever had—every time. As consumers, they want brands to consistently treat them as if they know them and are aware of their likes and dislikes, regardless of the time, place, or the setting.

On the other hand, brands are challenged to deliver that very experience as CX leaders need to navigate the challenges of ever-changing consumer expectations in a hyper competitive world.
However, a look at history reveals that CX leaders power their customers with uber experience that differentiates them from others. If you want to win your customers and want them to fall in love with you—then you need to consider customer journey mapping right now!

Mapping your customer journey well and zeroing in on the right customer experience strategy would make you a leader. A Harvard Business Review Analytic Services study connotes, a CX leader is always ahead of times with his strategies right on place. Whether budget, systems, skills or process, a CX leader has his vision clear when it comes to CX roadmap.

At the same time, lack of execution and effectiveness in the CX journey can make one a laggard.

Join an ET Unwired Session, Delivering a Better CX with Customer Journey Mapping and Analytics, Powered by Zendesk, and get to hear from industry veterans in customer experience as they share their best practices and insights on what enables a good CX strategy.

Key Takeaways:

• Visualize cross-channel customer journeys and understand precisely how customers interact with your sites, apps, voice assistants…
• Measure what matters the most and make digital experiences great
• Use of analytics in CX

Agenda:

• Welcome Address by ET Edge
• Opening Keynote (Zendesk)
• Panel Discussion (Delivering a Better CX with Customer Journey Mapping and Analytics)
• Closing Keynote