Author - unwiredcp

In this Covid-19 engulfed world, the world is in a deep recession. The economic fallout of this unprecedented event has impacted many businesses, unemployment rate has risen, and productivity has fallen.

The questions remain—how to revive to pre-Covid crisis levels?
How to revive the growth engines?
How technology can be an enabler in getting back to pre-Covid levels. Can cloud, AI, big data play a role in accelerating growth engines?

The Economic Times Global Enterprise Technology Forum would discuss some of the steps taken by business leaders to get back to pre-Covid levels. Different strategies they are adopting to reach the pre-Covid level.

Post-Covid-19, spending has taken a backseat, and organizations are struggling in allocating right resources and budget. The event would also discuss some of the technology budgeting issues.

Dr. Jassim Haji
President
Artificial Intelligence Society, Bahrain

Mohit Bansal
Senior – Solution Consultant (Presales Lead for Channels)
Hitachi Vantara

Sashikanth Swaminathan
Pre-Sales Manager
Poly

Even in the best of times, customers are ready to abandon a brand after only three unsatisfactory support interactions.

The COVID-19 pandemic is forcing organizations to rethink and radically change their operations in real time. The disruption has led to increased pressure on contact centers to manage the dramatically increased demand, extensive and sustained orders and/or service cancellations.

Some organisations have embarked on an AI led transformation journey to revolutionize contact centers. They are leveraging digital workers to assist human agents, accessing back-end systems to complete process work, engaging with multiple systems simultaneously, reducing handle time and improving customer experience.

The systems can also be designed to recommend the “next best action,” which are predictive offerings, such as discounts or loyalty rewards. A recent survey found that extensive personalization using next best action increased average revenue per user by 166 percent.

We would like to invite you to an ET Unwired powered by IBM for enriching discussion to explore how the combination of human and digital agents can help organisations achieve-

• Competitive differentiation by delivering improved customer & employee satisfaction
• Drive revenue growth
• Reduce operating costs and drive efficiencies

Ashwani Mishra
Consulting Technology Editor

Deepak Desai
Partner – Cognitive Business Decision Services Leader
IBM ISA

Krishnan Venkateshwaran
Chief Digital & Information Officer
Titan Company

KV Dipu
President & Head of Operations and Customer Service
Bajaj Allianz General Insurance

Manish Gaur
Head IT
Patanjali Group

Manish Goyal
Partner, Global AI Practice Leader
IBM Global Business Services

Monish B Vohra
Executive Vice President & Head Customer Services
SBI Cards & Payments

Organizations today have become more data driven as they embark on digital transformations to accelerate time to value, reduce costs, improve efficiency, and deliver trusted insights. As businesses grow, they generate massive amounts of data every day. This data comes from different sources such as mobile phones, the Internet of Things (IoT) sensors and various applications.

Enterprises and businesses need to scale and modernise their data architecture and infrastructure in order to cope with the demand to stay competitive in their respective industries. Having cloud-scale analytics capability is the go-to strategy for achieving this growth.

Data Analytics can help an organization in number of ways, a customer centric organization will look forward having a better customer analytics. This will help in understanding their customers better and target them accordingly.

The cloud model for Modern Data Warehousing is not only flexible and scalable, but it is also cost effective due to its unique elastic properties. Analytics workloads are one scenario where the elasticity truly shines.

With the help of a cloud service provider such as Microsoft Azure, you can accelerate your data analytics practice without the limitations of your IT infrastructure. The game has changed in terms of maintaining IT infrastructures, as data lakes and the cloud data warehouse are capable of storing and maintaining massive amounts of data

Join an exciting ET unwired Session to understand how Microsoft Azure platform can help in performing better data analytics on cloud.

Prafulla Wani
Senior Cloud Solution Architect
Microsoft

The pandemic has steadily started cracking the health care infrastructure in India. With weak systems it has become extremely difficult to battle the virus. The COVID -19 has been an eye opener to us conveying how important its is to reboot our healthcare system. To adapt to the new normal innovation is a must.

The coming decade will be one of the unprecedented challenges for the Indian healthcare . In addition to emergent threats like the COVID-19 pandemic,we have other priorities unique to us such as TB eradication, Raising dual burden of chronic and infectious diseases, Population control,  maternal and child health, etc

It is important that India comes out of the COVID pandemic stronger than ever with new learnings to tackle the challenges our health system is facing today. Various elements might emerge in a stronger way such as prevention, primary care, public private collaboration, health systems and healthcare quality and many more

The COVID-19 pandemic has brought to the forefront the critical need for cutting-edge technological tools and innovation in the areas of public health, medicine and wellness. It has reopened the realm of ‘digital health’ in policy and public discourse, with consumers and healthcare professionals increasingly looking at the wide canvas of mobile health apps and Artificial Intelligence (AI), as well as robotic carriers, sensors , wearables and electronic records.

This Webinar would highlight the core challenges and how the Indian healthcare system can overcome from the same by focusing on aspects below

1. How India can build a strong and self-reliant healthcare system in India.
2. Innovating for the new normal and making healthcare easily accessible for the hinterland.
3. Roadmap for the way forward for India’s healthcare system.

Dr Arun Gupta
President
Delhi Medical Council

Dr CN Manjunath
Director
Sri Jayadeva Institute Of Cardiovascular Sciences & Research

Dr Rajan Sharma
President
IMA

Prof Dr Rajendra Pandey
Vice Chancellor
West Bengal University of Health Sciences

Dr Rajesh Swarnakar
Hon Secretary
Indian Chest Society

Dr Sanjay Kumar Agarwal
Professor & Head
AIIMS

Dr Shivkumar Utture
President
MMC

Dr BS Siva Reddy
Chairman
Andhra Pradesh Medical council

Prof.Dr Somashekar SP
Director, Breast Fellowship Programme
Manipal University

Dr Vipul Aggarwal
DY CEO
National Health Authority India

Dr Vivek Saraswat
President
ISG

The Coronavirus pandemic, which is oddly reminiscent of the Spanish Flu that struck India in the month of June in 1918, has left businesses reimagining ways to continue operations and spruce up activity as the country returns to normalcy. According to a report from rating agency Acuite, which is certified by SEBI and the RBI, India approximately lost $4.5 billion a day during the first 21-days lockdown period amassing to a total of $100 billion.

Till now, business leaders have been concentrating on solving the immediate challenges required to keep the business as stable as possible and respond to the day to day challenges. However, with the realisation that the virus could extend its stay in its deadly format amidst the human population, businesses need to focus on building future-proof strategies using new technology solutions. These strategies will not only increase resilience, protect operations, and support employees through the crisis, but will also help sustain a competitive advantage to accelerate business growth once economies start to rebound.

This webinar will focus on the many facets of the supply chain for the manufacturing domain. It is designed to deliver a summary and practical information to help you connect the dots from risk management, capacity building and enhancing results to your supply chain planning and execution.

Ajay Nair
Partner – Supply Chain Transformation
PwC India

Harsh Anand
Sales Director
Ivalua India and South Asia

Dr Ravi Prakash Mathur
Vice President Supply Chain Management
Dr. Reddy’s Laboratories

Samrat Sehgal
Head of Supply Chain
Dabur

Sukanta Das
Chief Logistics Officer
Hindalco (Aditya Birla Group)

Sundar Kamak,
Global Head-Manufacturing Solutions
Ivalua Inc.

Vivek Agrawal
Vice President and Head of Sourcing and Supply Chain
Ashok Leyland

Did you know the Indian Council of Medical Research (ICMR) recommends that an average adult should consume between 0.8 to 1g of protein per kg of body weight every day. However, as per the World Resources Institute estimates, an Indian adult is consuming 47g of protein per day, which is closer to just 0.6g. The NSSO surveys conducted by the Indian government too have been showing a year after year declining trend in protein consumption, in both, rural and urban households, for the past three decades.

So, why do Indian households continue to ignore their protein intake? The Right To Protein initiative conducted a nationwide study to understand this and discovered India’s Protein Paradox – the challenges that continue to be an obstacle in India’s road to protein sufficiency.

Join us on The Economic Times UnWired Webinar ‘Solving India’s Protein Paradox’ by public health initiative Right To Protein, to discuss, debate and make recommendations on how India can spread protein awareness and drive adequate consumption.

In this webinar, we bring together an esteemed panel of Mr. Bhupinder Singh (PFNDAI), Pooja Makhija (Celebrity Nutritionist) Dr. Parmeet Kaur (AIIMS) and Dr. Hemalatha R (ICMR-NIN) to discuss India’s Protein Paradox and the ways to resolve this.

KEY DISCUSSION TOPICS:

• India’s continuous struggle with adequate protein consumption
• Daily Indian diets and the exclusion of protein
• Introducing India’s Protein Paradox – Protein knowledge, perception and practices, the key reasons for low protein consumption and awareness
  • Protein Paucity
  • Protein Psych
  • Protein Pinch
• Ways to resolve the protein paradox – Expert opinion for road towards protein sufficiency

In these unprecedented times, organizations are increasingly facing unforeseen disruption across every function.  Today, business continuity, cost control, flexibility, security–stand critical for every organization. In such a scenario, digital technologies have proved to be the saving grace and are helping businesses to be on the growth track.

Amongst digital technologies, public cloud is offering a great option to drive an organization’s core needs and it is the technology for transforming where IT delivers business value to users. According to Right Scale’s Annual State of the Cloud Report for 2019, 91% of businesses used public cloud and 72% used a private one.

Businesses are shifting to the cloud, recognizing the impact it offers on performance, agility and access.  By harnessing the power of cloud, they can jump-start growth, speed time to market, and foster innovation. Yet many companies struggle to utilize the cloud effectively due to legacy applications, security, and cost. In addition, optimizing workloads, siloed data are some other concerns. Overcoming these obstacles and moving to the cloud can allow companies to better manage data and analytics.

Join The Economic Times DataCon Roundtable, powered by Cloudera, to discover the twin power of cloud & data.  Learn how to accelerate business growth by leveraging right public cloud data strategy. Also, get rid of concerns such as cloud costs, controlling workloads and data silos.

Broader Key Discussion areas:

• Delivering easier, faster, and safer self-service analytics experiences
• Control cloud costs: Automatically spin up workloads when needed and suspend their operation when complete:
• Optimise workloads: Isolate and control workloads based on user type, workload type, and workload priority
• Combat Data Silos: Centrally control customer and operational data across multi-cloud and hybrid environments