Author - unwiredcp

Manufacturing companies are looking at growth to navigate a dynamic landscape of challenges and opportunities. Challenges include optimizing production processes, meeting customer demands, and staying competitive in a rapidly evolving market. Traditional approaches may struggle to keep pace with these demands, highlighting the need for innovative solutions. However, these challenges also present opportunities for innovation and expansion. Companies in the sector are also changing how they work, moving from traditional assembly lines to “smart factories.”

Technology is playing a big part in this shift. Robots and automation are helping factories work faster and better. Using data analysis helps factories predict what they’ll need and stops problems before they happen in the supply chain. Also, with the Internet of Things (IoT), machines can talk to each other and help with keeping an eye on things and fixing problems quickly. Artificial Intelligence (AI) plays a crucial role in addressing these challenges and capitalizing on opportunities. By leveraging AI-driven analytics, manufacturers can optimize production processes, enhance product quality, and improve supply chain management.

Join ET Edge Insights and Salesforce for a Webinar that will delve into the transformative potential of AI in manufacturing and uncover practical insights for driving success in the digital age.

Key Discussion Points:

Connecting Production, Sales, and Planning: Learn how to integrate your ecosystem to ensure seamless communication and alignment across departments, ultimately driving business success.

Delivering Intelligent Service: Explore how AI-powered solutions can revolutionize customer service, providing personalized support and enhancing the overall customer experience.

Growing Sales in the Customer Era: Discover strategies for leveraging AI to accelerate sales growth and gain a competitive edge in today’s customer-centric market.

Case Studies: Hear real-world examples of how peers in the manufacturing sector are using AI to drive productivity, personalize offerings, and differentiate themselves in the market.

Shashi Tripathy
Head IT
HD Hyundai Construction Equipment India

Rohit Gupta
Head of Technology Center India
Thyssenkrupp

Vinay Bhat
RVP, Manufacturing Leader
Salesforce India

The Economic Times GSA Webinar Session scheduled on 13^th June will talk about the need to up the ESG Data Foundation in your organization for making sustainability a business imperative.

ESG’s individual components are linked since it is an integral part of how businesses operate. For instance, when businesses try to abide by environmental rules and more general sustainability concerns, social criteria might overlap with environmental criteria and governance. While sustainability performance is increasingly being used to assess organizational performance, just like investors use financial data, the deeply embedded and highly developed processes for capturing and managing financial data do not always exist for ESG data.

ESG reporting frameworks are used by companies for the disclosure of data covering business operations and opportunities and risks related to the environmental, social and governance (ESG) aspects of the business. Each framework typically sets the metrics and qualitative elements that a company should disclose, as well as the format and reporting frequency. Some frameworks are voluntary, while others are government mandated.

Today’s business leaders are ready to take the challenge of reimagine business and commerce with a sustainability-first mindset. However, these leaders require a robust data management solution which can be trusted for all the ESG reporting and opportunity identification.

IBM Envizi ESG Suite removes the challenges and complexity of ESG data collection, analysis and reporting so you can harness the power of data to be successful on your journey to improving sustainability.

Join the ET Global Sustainable Alliance: Webinar in association with IBM to learn:

• Why ESG reporting is important!
• How to select the best ESG Reporting framework for your organization?
• Preparing for an AI-driven ESG valuation.

As organizations realize the benefits of digital and cloud transformation, it has resulted in a further increase in pace for cloud adoption. However, this accelerated digital transformation introduces complexities that can make it challenging to secure, protect and recover data which now exists in more places than ever – from on-premises to cloud, to SaaS applications and an increasing number of end-points.

Cloud and SaaS application trends have outpaced traditional datacenter-based application growth even as legacy workloads persist and must be managed. To complicate matters, this change is happening at a time when ransomware and cyber threats-and their cost- is on the steep rise whilst at the same time, there is the increased pressure to optimize shrinking resources due to skill shortages for cloud, cybersecurity and data protection.

Imagine if you could seamlessly manage your traditional workloads and also manage cloud-native and modern workloads all from a single pane of glass? Imagine if you had the choice to build and scale to your “best-fit” requirements – the ability to choose appliance, software, SaaS, managed services or a hybrid mix to grow and evolve?

In this webinar, we will explore how you can traverse your entire IT stack whether on prem, in the cloud, or both, using the Power of AND, while experiencing benefits such as

• Mitigating security risks as you modernize and move to the cloud
• Minimizing the cost and complexity of data silos and fragmentation
• Optimizing staff resources with an intuitive, consolidated data management experience
• Safeguarding your SaaS app data with proven protection

Tejasvi Addagada
SVP, Data Office
HDFC Bank

Tejasvi Addagada
SVP, Data Office
HDFC Bank

Anil Menon
Chief Information Office
Lulu Group

Shobhana Lele
Chief Information Officer
Bombay Dyeing, India

Vishesh Kaul
CIO / CDO
Prestige Group

Karun Azhisur
CIO
GE ENERGY

Ramaswamy P V
Global CIO
Virtusa HT

Ramkumar Mohan
Chief Information Officer
Air Works, India

Balaji Rao
Area Vice President, India and SAARC
Commvault

Kunal Kaushal
Director
KPMG in India
Moderator

There is no better approach to solving challenges than the famous saying “two heads are better than one.

Harnessing the strengths and capabilities of others from different corners of your ecosystem is one of the most strategic ways for businesses to scale their innovation and solve complex challenges, whether it be between colleagues or departments within or larger partnerships across businesses.

For Dell Technologies, Channel Partners have been at the core of their strategy and growth plans in India.

We, at Dell Technologies, believe in UNLOCKING the key potential of our channel ecosystem so that they can scale up their operations to drive joint success.

Economic Times, along with Dell Technologies and Ingram Micro India invites you for an exclusive virtual event to:

• Discover Dell Tech Partner Programs
• Tap Growth Opportunities in Client Solutions Group
• Find Growth Opportunities in the Infrastructure Solutions Group

Differentiate from competition

Dell Technologies wants to transform how it works with channel partners. At a time when it is all about winning – and winning a lot faster with a much better partner experience.

Stay ahead of the competition with integrated, end-to-end products, services, and solutions, all supported by Dell Technologies – from client to infrastructure, and from edge to the cloud.

Tap new opportunities and a wide range of expertise to meet emerging customer need to be made possible through continued ecosystem collaboration.

Partnerships don’t sustain themselves. They are a living, breathing entity, which is why it is imperative to continually invest in the growth and, ultimately, the profitability of each side.

Get inspired:

The event will also feature Jonty Rhodes, who will speak on the Power of Partnerships and Collaboration for joint success.

Jonty Rhodes is an South African Professional Cricket Commentator and former Test and One Day International Cricketer.

Jonty Rhodes
South African Professional Cricket Commentator and former Test and One Day International Cricketer

Joseph sathyan
Field Marketing Manager
Client Solutions Group, Dell Technologies

Shailaja Vasu
Product Manager
Ingram Micro

Suresh Govindachari
Senior Systems Consultant
Dell Technologies

There is no better approach to solving challenges than the famous saying “two heads are better than one.

Harnessing the strengths and capabilities of others from different corners of your ecosystem is one of the most strategic ways for businesses to scale their innovation and solve complex challenges, whether it be between colleagues or departments within or larger partnerships across businesses.

For Dell Technologies, Channel Partners have been at the core of their strategy and growth plans in India.

We, at Dell Technologies, believe in UNLOCKING the key potential of our channel ecosystem so that they can scale up their operations to drive joint success.

Economic Times, along with Dell Technologies and Ingram Micro India invites you for an exclusive virtual event to:

• Discover Dell Tech Partner Programs
• Tap Growth Opportunities in Client Solutions Group
• Find Growth Opportunities in the Infrastructure Solutions Group

Differentiate from competition

Dell Technologies wants to transform how it works with channel partners. At a time when it is all about winning – and winning a lot faster with a much better partner experience.

Stay ahead of the competition with integrated, end-to-end products, services, and solutions, all supported by Dell Technologies – from client to infrastructure, and from edge to the cloud.

Tap new opportunities and a wide range of expertise to meet emerging customer need to be made possible through continued ecosystem collaboration.

Partnerships don’t sustain themselves. They are a living, breathing entity, which is why it is imperative to continually invest in the growth and, ultimately, the profitability of each side.

Get inspired:

The event will also feature Mandira Bedi, who will speak on the Power of Partnerships and Collaboration for joint success.

Mandira started her career as an actor and gained recognition by playing a versatile role as a successful fashion designer, television presenter, author and fitness icon. She will address the event by sharing her insights and real-life lessons learnt.

A strong credit score is important in assessing the credit worthiness of the borrower for timely disbursement of loans by financial institutions. In the absence of a good credit score, there is a huge probability of a bank/ a financial institution turning down the loan. What does it take to maintain a good credit score consistently and what processes should a borrower/ customer adopt?

The virtual roundtable on ‘CIBIL score and Report Awareness’ will help one to understand the nuances of what goes into having a good credit score’

Target Audience

Representatives from:

• Banks and NBFCs
• Fintech Companies
• Students Community and Academicians
• Manufacturing Companies
• MSMEs
• Retail Community

Rather than fearing or ignoring cyber-attacks, do ensure your cyber resilience to them.”- Stephane Nappo

In today’s rapidly evolving world, attack surfaces are constantly increasing, and cyber-attacks therefore are intensifying. Security in many organizations hasn’t evolved fast enough to keep up with business transformations, including moving to the cloud and ensuring cyber resilience requires a new approach to reflect their Zero Trust philosophy. This calls for sophisticated Zero Trust Micro-Segmentation Strategy.

Join us for an exclusive in-person roundtable scheduled on Friday, November 11th at 6:30 PM at the Trident Hotel, Hyderabad where you will learn how to Build Cyber Resilience with Zero Trust Micro-segmentation. During this exclusive networking dinner, you will meet a select group of practitioners – CIO/CISOs, from the Pharmaceutical Industry, who are committed to building a strong, future-proof secure enterprise.

Key things to learn from the event:

• Building Cyber Resilience for Enterprises
• Simplifying your journey to Zero-Trust Architecture
• Why Zero Trust Micro-Segmentation?
• Best practices you can incorporate into your organization to achieve cyber-resilience

About ColorTokens:

Established in 2015, headquarters in Silicon Valley, offices in US, EMEA, APAC, ColorTokens is a leading innovator in SaaS-based Zero Trust Cybersecurity Solutions that helps organizations have full visibility to their internal traffic, reduce the spread of modern cyberattacks before they can do damage – preventing them from becoming large scale breach.

Over the recent years, ColorTokens have won the trust of multiple large multi-billion Fortune 500 Enterprises across the globe, by helping them understand the journey of Zero Trust – from making the right start to scaling their security to counter modern day attacks. Xshield – their award-winning micro-segmentation solution received a differentiated rating from Forrester in product vision, visualization and policy management. And they have been recognized at the 10th Annual Global InfoSec Awards, in not just one, but four categories, and four times in a row.

“In this digital age, the customer experience is the future competitive battleground.”

Any organisation undergoing digital transformation must pay close attention to the customer experience. Customer experience is a great place to start for a digital transformation because it emphasises generating happy customers and will also address many inefficiencies that are already there.

A customer’s willingness to do business with a firm again is strongly correlated with their satisfaction with the company, according to studies. Survey results also revealed a direct connection between word-of-mouth advertising and consumer satisfaction. High-quality customer service will help businesses in terms of income and reputation.

Customer experience is undoubtedly a key factor in business growth. The customer journey is a continuous process that calls for organisational commitment. This dedication must pervade the entire B2B organisation. B2B companies can employ a multichannel strategy to strengthen the relationship between their brand and clients. B2B companies must keep investing in what the consumer wants and needs in order to strike the ideal balance.

Knowing how sales, branding, and customer loyalty are tightly linked to customer experience will equip you with the knowledge necessary to create the most effective and efficient path to success.

CX teams must gain access to the right insights to enrich their operations while keeping costs down, which can only be drawn from actual customer engagements. As a result, conversational AI, intelligent self-service, and real-time agent assistance are transforming how companies do business. With call volumes increasing, immediate returns on investment are sorely needed.

Join The Economic Times Live Webinar on “Transformation of businesses through CX in the age of Digital Disruption” on 27^th September 2022 (4:00 PM – 5:00 PM) powered by Amazon Internet Services Private Limited (AISPL) and Uniphore to discuss the various critical pointers that how Customer Experience is transforming & driving the growth of businesses in this digital era.

Key takeaways from the session: –

• Role of CX (customer experience) in business transformation
• How Conversations are the Gateways to Better Connections
• What are the critical transformative initiatives that will shape tomorrow’s customer experiences?
• What are some use cases that demonstrate the impact of AI and automation on employee and customer experience?
• How can organisations find the right balance between digital interactions and human interactions?

Shashi Rajan
Head – Customer Experience
Dr Lal Path Labs

Rajiv Sikka
Group CIO
Medanta Hospitals

Sameer Chibber
Chief – Customer Service & Operations
Pramerica Life Insurance

Savitri Bobde
Head – Customer Experience
Niyo Solutions

Ashish Nagar
Director Customer Service & Sales
UpGrad

Sudha Bhat
Sr. Principal Conversation Intelligence
Uniphore

Priyank Desai
Strategic Account Manager, ISV Segment
AISPL
Moderator