Author - unwiredcp

Are you worried about overhauling business and production processes to meet consumer demand and align your business to market dynamics? Are you concerned that the investment you are making might take longer to show returns?

If yes, you are not alone. Several business leaders have been riddled with similar questions as they move to try and steer their organisation towards economic prudence and growth post the pandemic.

In just a few weeks, leaders were faced with challenges such as work from home policy, reconfiguration of supply chains and skeletal crews on production or shop floors along with changing consumer demands. For example, manufacturing units are now under pressure, more than ever, to do more with less.

The impact has been such that ABI Research predicts that the gauged worldwide manufacturing revenue of $15 trillion currently forecasted for 2020 will not meet expectations.

However, true leaders emerge during times of crisis and while organisations continue to face increasing demands from consumers and stakeholders, there is a case to be made for business resilience keeping in mind good corporate governance, effective risk management, compliance and monitoring mechanism, all geared towards business continuity.

Introducing “The Economic Times ThinkNxt – Plan for the future/Tomorrow’s Solutions Today”

A crisis situation can disrupt operations, damage reputations, destroy shareholder value, and trigger other threats to the business. This makes it more important than ever for business leaders to anticipate and plan for the the impact of crisis on business. The more prepared a business is to manage shocks, the less likely it will fall victim to wide-spread crisis.

The Economic Times via its “ThinkNxt – Plan for the future/Tomorrow’s Solutions Today” brings to you a one-stop virtual platform that has been designed to increase your strengths in five areas — leading yourself effectively, creating a workplace that enables peak performance, leading virtual teams effectively, making complex decisions against the backdrop of uncertainty and understanding how disruptive forces such as data analytics and AI can transform your organisation.

It will also take a deep dive into business models that will help you identify and solve challenges around supply chain visibility and control, compliance management and complex IT systems or structure. Join us to do a health-check for your business operations, strategies and glean knowledge on filtering disruption through strategic, operational and behavioural lenses.

Himanshu Jain
President – APAC and China
Diversey

Sanjay Jain
President
Amneal Pharmaceuticals

Shreekant Chincholikar
AVP – Sales and Marketing
Itelligence

Thiagarajan N
CIO
Manjushree Technopack

Cyber-attacks have turned out to be the greatest foes of today’s data-driven world. Post an attack, unable to recover critical data and resume business operations can be more devastating.

According to a study, about 60% of IT decision makers lack confidence that they could reliably recover all business-critical data in the event of a cyber-attack.  And staying ahead of the rapidly changing threat landscape always remains a challenge.No industry is safe today, and there is a continuous threat by cyber attacks.

According to a research by Boston Consulting Group, financial service firms experience up to 300 times as many cyber-attacks per year compared to companies in other industries.

So, the need of the hour is to strategize a proven, modern and intelligent Cyber Recovery structure that automates workflows to protect and isolate critical data, identify suspicious activity and accelerate recovery to allow you to quickly resume normal business operations. Policy-driven automated workflows to securely move business critical data into an isolated environment. An intuitive yet powerful dashboard gives you the power to create protection policies in less than five steps.

Join The Economic Times Roundtable  for an insightful conversations on Cyber Recovery zero day attack  and best practices, to learn how to keep cyber perpetrators at bay and not to let a breach bring your business down.

 Key Takeaways:

• Secure Data Isolation
• CyberSense Vault Analytics
• Automated air gap with data isolation and governance
• CyberSense analytics and Machine Learning monitor data integrity
• Forensic tools to discover, diagnose and remediate ongoing attacks

Unprecedented change brings both new challenges and opportunities. The pace at which businesses are changing is unparalleled. However due to the continuous transformation organizations are looking forward to the solutions which are agile and seamless. Understanding your business vision becomes critical in such scenarios.

So how do you leverage collaboration?

When done right,  collaboration will enable transformation  far beyond enhanced communications –by establishing an intelligent, data-driven platform that will automate cost from the business, digitize legacy workflows, reinvent the customer experience, and ultimately transform more of the business , we will be discussing more on this in our session.

Finally closing losing the event in an interesting conversation together with our guest speaker, Mr. Devdutt Patnaik as we talk on the modern-day collaboration and its relevance with mythology.

So, join us for this interesting session of ET Unwired along with Cisco & Tata Communications for interesting morning of discussion & deliberation.

Devdutt Pattanaik
Indian Mythologist, Speaker, Illustrator and Author

The cycle of lockdowns, re-opening and the apprehension amongst consumers has adversely impacted the FMCG market landscape. Consumer habits have changed, perhaps forever. As consumption patterns shift from luxuries to necessities, discretionary to essential and offline to online, India’s consumer focused brands are facing challenges on multiple fronts.

Consumer brands today are anxious to analyse change in consumption patterns and want to understand elasticity of demand vis-à-vis pandemic-influenced spend. They are pressed to optimize utilization of resources due to labour & material scarcity and need for greater digital presence besides accurate customer insights to gain competitive edge for their business & brands.

That apart, consumer brands are also battling the impact of the economic slowdown. This is forcing them to look for ways to improve efficiencies, optimize spends across activities and functions, and plan and budget better.

We invite you to join us for an interesting and engaging discussion on “OPTIMIZING THE VALUE CHAIN FOR EVOLVING CUSTOMER PREFERENCES THROUGH DATA & AI” with technology experts from Veracitiz, IBM and your own peers from the industry.
Our discussion will focus on industry veterans and data analytics experts evaluating the changing dynamics of the FMCG sector and how
the effective use of AI Tools can help companies enhance their customer experiences The information-rich session will cover success stories, as well as identify the key challenges and pitfalls for India’s FMCG sector companies as they seek to achieve a data-driven digital transformation.

Key takeaways:

• FMCG challenges today, that could have a long-term impact
• The possible ways to apply advanced analytics to address these challenges
• Real-world use cases of use of Data – Analytics for Improved Budgeting and Optimization of SCM.

Roscoe Lobo
Leader-Data & AI
Veracitiz

Tapan Mehta
Asia Pacific Head, Data & AI
IBM

Moderator: Ashwani Mishra
Consulting Technology Editor

When COVID struck this nation, many businesses had to evolve in a short span of time, BFSI is one them. This crisis has significantly impacted financial institutions across the globe, With the customer’s ease of paper-based transactions and the fast shift to WFH, banks need to accelerate their digital initiatives to enhance their top line and deliver uninterrupted services in a safe and secure manner. Robotic process automation (RPA) —the process of automating high-volume and repetitive tasks—can enable banks to simplify data-intensive processes without impacting the quality of their services.

Also, RPA has a huge role to play in order to ensure robust business continuity for financial institutions. Even though there have been some challenges while having this transition, employees are still grappling with the changed expectations, given that they have little training and experience to bank on. Also, safety is one of the factors which needs to be looked at as these financial institutions have large amounts of sensitive data that employees need to access in the course of their work.

In this webinar, we will be discussing about how we can incorporate the right amount of automation in financial institutions which will not impact the productivity of its employees.

Key talk points:

• Introduction to the current state of automation in BFSI – pre COVID vs Now
• Emerging technologies and their potential benefits
• Which processes and functions should be automated?
• RPA to empower workforce and deliver a better customer experience
• Finding the right mix of human vs. ML & RPA for a successful automation program
• How will the role of humans evolve over time?

Monish B Vohra
Executive Vice President & Head Customer Services
SBI Cards & Payments

Sharat Chandra
Emerging Tech Evangelist & Advisor

Sumeet Pathak
Digital Workforce Evangelist – IMEA
Automation Anywhere

As businesses around the world become more global and enter the fourth industrial revolution, the volume and complexity of attacks continue to grow. Protecting a company in today’s environment has become more difficult. This is also because manufacturing is rapidly entering the fourth industrial revolution where the old, complex and formerly closed environments, solutions and systems meet new, connected and more open ones. While this offers immense possibilities for the industry, it also exposes the systems to risks, cyber risks.

Intelligence is a critical underpinning of a comprehensive cloud security strategy, so you can understand potential weaknesses: where they occur, how criminals attempt to exploit them, and what you can do to stop them.

The need of the hour is to develop more maturity in an intelligence-driven operation across all environments. Security analysts, whether performing incident response or general threat research, need automated tools with intelligent rules to help find, organize and filter the most relevant information for their primary task.

Explore insights from the brightest minds in the cybersecurity industry at an ET Unwired Session, Assess, Reduce & Manage Your Security Risk in Industry 4.0 Era, powered by IBM.

Within the security operations centre (SIOC), analysts and incident response engineers use threat intelligence to quickly isolate the signal from the noise.

So, let’s take a deep dive and identify real problems and their fixes and prioritize remediation efforts.

Join us for an exclusive, by invitation only gathering of senior personnel from the manufacturing industry to debate and share best practises about –

Key Takeaways:

• Roadblocks to Industry 4.0
• Relevance and need for OT security in a connected landscape
• Best practises on cyber risk management in this transformation

It’s no cakewalk to win customers for life. Especially, when there’s a fierce battle going on to be numero uno amid a gloomy environment.

Customer expectations are skyrocketing, teams are overloaded with work, and every small misstep gets amplified on social media.

According to a recent survey, about 56% of consumers switched to a competitor after one bad customer experience.

The ways in which customers interact with businesses have changed drastically in the last few years and engaging customers has never been easier or more important.

Today, customers hold the power to become either brand advocates or detractors based on just a single experience they have had with a brand.

To create customers for life, it’s very important that businesses deliver customer experiences that reflect intelligence and agility.

Artificial Intelligence and Machine Learning provide great insights into customer behavior. If leveraged well, your business can deliver a highly personalized experience to every customer.

But stuck in the weeds and putting out fire after fire, you might be too busy to step back and think about the big picture. Thus, we bring The Economic Times Live Webinar, Top CX Trends to Watch Out for in 2021, powered by Freshworks and AISPL (Amazon Internet Services Private Limited) to you to help you identify the key CX strategies required to accelerate business growth and win repeat customers.

In the webinar, our CX experts will discuss:

• A round-up of key trends that will shape CX in 2021
•  How can businesses redefine customer service for the social distancing era
•  Why AI-powered omnichannel engagement is key to winning repeat customers

Harshit Desai
Head – Customer Experience, Alliances & Automation
Aditya Birla Finance Ltd

Saurabh Tiwari
CTO
Policybazaar

Rajiv Ramanan
Head of Global Partnerships
Freshworks

Praveen Sridhar
Head ISV
AISPL India

Moderator: Jessie Paul
CEO
Paul Writer

In the current world of Covid 19, organizations across the globe need to establish and monitor improved health & safety measures to monitor workspace safety, however it’s important that these measures don’t hamper the organizational productivity and employee’s privacy.

A possible COVID spread can happen in an organization, primarily due to the inability to trace contacts who came in proximity of an infected person during the asymptomatic phase. Digital technologies can be of great use here and provide a proactive mechanism to keep the spread under control. Health & Safety, HR and Facility Management teams, and CIOs are looking to deploy the solutions which can help them in rebuilding safer and compliant workplaces that can keep the businesses productive along with safeguarding the employee’s privacy.

Birlasoft intelliOpen™ solution, powered by Microsoft Azure, provides you with much-needed defence mechanisms as part of your ‘return-to-work’ strategy, be it reopening the business or running operations in a sustainable and compliant manner. intelliOpen is an intelligent system that enables contactless screening of people, social distancing monitoring, contact tracing, and facility occupancy-level compliance monitoring, and more. It completely adheres to the global data security and privacy compliance norms.

Join us for an interesting session by ET Unwired to understand how you can Leverage Digital to build Safe and Productive Workspace in Current Times.

Key Takeaways:

• Right strategies to re-open your business with confidence – adopt right safety, compliance, and privacy mechanisms
• Return-to-work strategies organizations in your industry are adopting and what would work best for you
• How intelliOpen can help in controlling the spread of COVID in your organization and mitigating the related risks

Seema Kumar
CTO, One Commercial Partners
Microsoft India

Advait Waghmare
Head of Consulting for Digital Business
Birlasoft Ltd.

Mahesh Joshi
Practice Head, IoT Solutions and Services
Birlasoft Ltd.

Data is our new golden asset and we are looking for ways to maximize our return on data. Data-driven insights are helping various businesses to accelerate their business operations.

When it comes to the BFSI sector, unlocking the data power for better business outcomes is at the core. However, without a defined format content, processing of data isn’t feasible. While the value of data has evolved tremendously over the past 20 years –only few companies have adjusted their approaches to identifying, capturing, storing, sharing and securing corporate data assets. Organizations recognize data is what fuels digital transformation and are looking for new ways to accelerate their journey to digital transformation. That is why 80% of them view AI & ML as strategic opportunities.

The roundtable will deep dive into data dynamics and discover how to climb the business and digital transformation ladder with the right data approach : –

• The Storage Systems
• The Converged and Hyperconverged Infrastructure
• The Data Operations for Governance
• The Data Management and Analytics
• The Edge-to-cloud Data Infrastructure
• The Multi-Cloud Acceleration

Join us for an Exclusive Round Table Powered by Hitachi Vantara to know more on how to solve the Data Challenges in BFSI

Hemant Tiwari
Vice President & Managing Director
Hitachi Vantara, India & SAARC

Sanjay Agrawal
Director, Platforms & Solutions
Hitachi Vantara

Nimilita Chatterjee
Partner – Financial Services Risk Analytics, Business Consulting
EY India

Moderator