Author - unwiredcp

Towards Next level in predictive maintenance: Driving regulatory compliance and operational efficiency for the Chemical Industry

Overview:

The production of chemical commodities is central to the world’s economy and is a fast-growing industry in India. As demand increases, reliability and sustainability increasingly become a must have versus a nice to have in order to keep production running at an optimal level.

The pressure on production line employees and their work orders, effecting chemical engineers, technicians, operators, and scientists accelerates the adoption of innovative technologies to keep machinery and equipment in optimal working condition.

Chemical companies have long struggled with their industry’s unique requirements related to hazardous materials, traceability, asset management, regulatory compliance and more.  As time progresses, such complexities are only going to proliferate, especially as uncertainties around tariffs, sustainability initiatives, and regulations grow. These key issues and trends can have profound impact on the way you manage your critical assets.

About the Virtual Round Table:

In this roundtable, we will discuss the current approach towards asset management & compliance in the Indian Chemical Industry and why is it important to make the shift from reactive to prescriptive maintenance and embrace the maintenance 4.0 principles to keep your organization running at peek performance with ground breaking technologies that deliver new levels of usability, connectivity, and insight into your assets to:

  • Improve reliability, equipment life cycle and performance with condition-based preventive maintenance
  • Ensure regulatory compliance, reduce energy usage, support sustainability initiatives
  • Include the maintenance function as part of a holistic approach of safety to enhance a safe workspace by implementing paperless monitoring and maintenance processes
  • Support more effective decision making and optimize systems that enhance performance and business continuity

In this roundtable we will examine solutions to improve capital asset management in ways that increase reliability, enhance predictive maintenance, and turn today’s chemical industry challenges and disruptions into tomorrow’s opportunities.

Join us in this engaging listening circle “Towards Next level in predictive maintenance:  Driving regulatory compliance and operational efficiency for the Chemical Industry” with leaders in chemical industry to understand how organizations are working towards predictive maintenance. We will dive deeper into evolving regulatory compliance and operational efficiency.

In this session we will explore:

  • What trends define today’s Chemicals industry, what are their challenges and disruptions they are facing and how to turn them into tomorrow’s opportunities
  • Maintenance 4.0 outcomes and how to digitize and optimize maintenance operation to reach new levels of efficiency
  • Need and Relevance of Reliability Centered Maintenance (RCM) and Asset Performance Management (APM) capabilities to make better informed decisions that lead to increased reliability, higher uptime, fewer accidents and failures, and lower costs.

Speakers

Bas Beemsterboer
Product and Industry Strategy Director
Infor’s Enterprise Asset Management

V. Bino George
Head of Business Consulting
Infor India

Deepak Mahurkar
Partner and Leader Oil & Gas
PwC India

Dr. Hasit Dangi
(MIT Sloan Fellow’14), Vice Pesident – Operations, Product & Application Development (Site Head)
National Peroxide Limited

RG Agarwal
Founder Chairman
Dhanuka Agritech Ltd

Sanjay Pokal
Head- Technical Site Services
BASF India & SEA

Agenda

15:00 – 15:05 Opening Remarks by ET EDGE
15:05 – 15:15

Management Consultant Perspective

Deepak Mahurkar, Partner and Leader Oil & Gas, PwC India
15:20 – 15:35

Keynote Presentation

Bas Beemsterboer, Product and Industry Strategy Director, Infor’s Enterprise Asset Management
15:40 – 16:20

Panel discussion and Q/A

Moderator: V. Bino George, Head of Business Consulting – Infor India

• Dr. Hasit Dangi, (MIT Sloan Fellow’14), Vice Pesident – Operations, Product & Application Development (Site Head), National Peroxide Limited
• Sanjay Pokal, Head- Technical Site Services, BASF India & SEA
• RG Agarwal, Founder Chairman, Dhanuka Agritech Ltd
• Ramachandra Pandian, Vice President, Engineering & Maintenance, Pidilite Industries Limited

Register Now


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Building platform resilience: Making sure your platform set up matches your business goals

2020 was the year which change the dynamics of global ecosystem. It has been a year of challenges, paradigm shifts, and rapid adaptability in the face of uncertainty. Covid 19 had walloped many industries in the last year, however streaming platforms or over-the-top (OTT) platforms on the other hand had remarkably enhanced the content consumption and creation ecosystem. It transformed the entire landscape of media & entertainment industry. From gradual increase to a sky-high boom, changed the growth trajectory of such platforms. This inspired the platforms to step up their game, innovate and present audiences with a variety of content to beat those lockdown blues.

A sudden revolution in digital space, has accelerated and amplified the ongoing shifts in consumers’ behaviour, and increase in willingness to pay for subscription models without compromising on the quality of the content, which would not otherwise have reached for many years. It is time for these platforms to keep the momentum up and going for the years to come.

It is an era of co-opetition, wherein the convergence has blurred the lines between media and technology companies. While building state-of-the-art infrastructure, businesses must re-configure the delivery mechanism assuring that the quality of service (QoS) and quality of experience (QoE) are not compromised at any given time.

This virtual roundtable will take a deep dive into how companies can unlock the potential of OTT everywhere. Business and technology factors work together to create a successful OTT service, and to look at the entire OTT ecosystem to provide a thorough understanding of the opportunities, challenges, and the roadmap ahead.

Speakers

Aditya Kothari
Co-founder
Chingari

Ali Hussen
Chief Executive Officer
Eros Now

Divya Dixit
Senior VP-Marketing, Direct Revenue & Analytics
ALT Balaji

Girish Menon
Partner and Head-Media and Entertainment
KPMG in India

Gulshan Verma
Head Advertising
Disney+Hotstar

Manpreet Bumrah
Senior Vice President – Distribution & Alliances
Eros Now

Pulkit Agrawal
Co-founder
Trell

Rahul Mishra
Head of Marketing and Communications
Shemaroo Entertainment

Ruben Senor-Megias
Chief Sales Officer
NPAW

Agenda

15:00 – 15:05

Welcome Address by ET-Edge

15:10 – 15:20

Setting the Tone

 

NPAW presentation

15:25 – 16:15

Roundtable Discussion: Building platform resilience: Making sure your platform set up matches your business goals.
  • Channelize and analyse real time insights to optimise the customer life cycle.
  • Choosing the right monetization Model
  • Balancing the art of Quality of Experience vs Quality of Service
  • Increasing demand for communication infrastructure broadband-access
  • Value chain takeover new technologies and increasing competition.
  • Building up scalable partnerships

16:20 – 16:25

Closing remarks

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Do More with Less: Driving Business Continuity with Intelligent Automation

Today we are seeing a plethora of automation tools and techniques which have taken over the world in past few years. With the use of automation tools, we now can save a lot of time while performing operational work within a business. This will help us increase the productivity of our processes and in turn saves us operational costs. Even a Common automation solution, such as a successful RPA implementation, can generate a 40 to 80 percent reduction in processing costs and an 80 percent reduction in processing time. Today, deploying these technologies should became the priority, now that businesses have started to look towards the future

Incorporating RPA & AI into their business processes will provide security assurances for any future disruptions. Implementing automation can be in many forms, one way to go about it is, it will help business reduce costs by automating manual and repetitive tasks and making greater use of the cloud. By expanding virtual capabilities with intelligent automation and practices that support collaboration, organizations can kick start the new year with many opportunities.

Talk points:

  • Automation as an enabler of speed, scale, flexibility, M&As for Indian Conglomerates
  • RPA crucial to integrating processes, systems, people across geographies – enabling organic and inorganic growth for large enterprises
  • RPA enabling compliance and simplifying the approach to meeting regulation requirements
  • Enabling personalization in businesses while standardization processes and helping them create better and more nuanced customer experiences
  • Future of automation of India Inc. – why is it crucial and what are the key driving factors and growth pillars?

Speakers

Kapil Pal
Head IT
United Breweries

Milan Sheth
EVP-IMEA
Automation Anywhere

Priyabrata Sarangi
Chief Information Officer
DCM Shriram Industries

Rajendra Bisht
Vice President – Technology & Digital
Bajaj Finance – Auto Finance

Sachin Gupta
President & CIO
Usha International

Sajesh Gopinath
General Manager & Go to Market Leader
UST SmartOps, UST

Saurabh K Ganeriwala
Group CDO & CIO
Jindal Steel & Power

Dr. Suresh A Shan
Head-Innovation & Future Technologies Business Information Technology Solutions
Mahindra & Mahindra Finance

Moderator
Vijay Bhaskaran
Partner
EY

Agenda

03:00 PM– 4:10 PM

Do more with less: Driving Business Continuity with Intelligent Automation

Talk points
  • Automation as an enabler of speed, scale, flexibility, M&As for Indian Conglomerates
  • RPA crucial to integrating processes, systems, people across geographies – enabling organic and inorganic growth for large enterprises
  • RPA enabling compliance and simplifying the approach to meeting regulation requirements
  • Enabling personalization in businesses while standardization processes and helping them create better and more nuanced customer experiences
  • Future of automation of India Inc. – why is it crucial and what are the key driving factors and growth pillars?

 Confirmed speakers

Priyabrata Sarangi, Chief Information Officer, DCM Shriram Industries
Rajendra Bisht, Vice President - Technology & Digital, Bajaj Finance - Auto Finance
Sajesh Gopinath, General Manager & Go to Market Leader, UST
Kapil Pal, Head IT, United Breweries
Sachin Gupta, President & CIO, Usha International
Saurabh K Ganeriwala, Group CDO / CIO, Jindal Steel & Power Ltd
Dr.Suresh A Shan, Head - Innovation & Future Technologies Business information Technology Solutions, Mahindra & Mahindra Finance
Milan Sheth, EVP – IMEA, Automation Anywhere

Moderator: Vijay Bhaskaran, Partner, EY
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Customer Experience in the Post Covid World

Overview

Customer experience has always been a way for companies to differentiate themselves. But COVID-19 has changed the rules of the game. The customer we now serve is self-isolating, prefers digital and contactless engagement channels, is more conscious about spend, and is likely to be making different lifestyle choices for some time. Designing customer experiences for this new world may call for fundamentally different approaches. But the opportunities to create value are many.

This discussion will have experts take stock of the current situation and will focus on strategies and models to plan the future to keep businesses on track in crisis times:

  • What does the future of customer service really look like? Will the after-effects of Covid-19 lay down new foundations for the future of CS?
  • What new business models will evolve to assess potential risks and define responses in the event of a crisis?
  • Remote customer experiences can still retain a personal touch?
  • Survival is a keyword in these challenging times, how are today’s business leaders learning from adversity and what are their plans looking forward?

Speakers

  • Anil Jain, Chief Delivery Officer, In-Solutions Global Limited
  • Arunashish Ghosh, Director, Virtusa
  • Ashok Harris, President – Global Delivery, Hexaware Technologies Ltd
  • Ashwani Mishra, Consulting Editor, ET Edge
  • Balakrishnan A, Executive Director, Geojit Financial Services
  • Caesar Peter, Manager – Solution Consulting, Servicenow
  • GP Ashok Kumar, General Manager & Chief Technology Officer, The Karur Vysya Bank
  • Rubal Sahni, Sales Director, Servicenow
  • Vivek Vashist, Senior Director, Concentrix

Speakers

Anil Jain
Chief Delivery Officer
In-Solutions Global Limited

Arunashish Ghosh
Director
Virtusa

Ashok Harris
President – Global Delivery
Hexaware Technologies Ltd

Ashwani Mishra
Consulting Editor
ET Edge

Balakrishnan A
Executive Director
Geojit Financial Services

Caesar Peter
Manager, Solution Consulting
Servicenow

GP Ashok Kumar
General Manager & Chief Technology Officer
The Karur Vysya Bank

Rubal Sahni
Sales Director
ServiceNow

Vivek Vashist
Senior Director
Concentrix

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Customer Experience in the Post Covid World

Overview

Customer experience has always been a way for companies to differentiate themselves. But COVID-19 has changed the rules of the game. The customer we now serve is self-isolating, prefers digital and contactless engagement channels, is more conscious about spend, and is likely to be making different lifestyle choices for some time. Designing customer experiences for this new world may call for fundamentally different approaches. But the opportunities to create value are many.

This discussion will have experts take stock of the current situation and will focus on strategies and models to plan the future to keep businesses on track in crisis times:

  • What does the future of customer service really look like? Will the after-effects of Covid-19 lay down new foundations for the future of CS?
  • What new business models will evolve to assess potential risks and define responses in the event of a crisis?
  • Remote customer experiences can still retain a personal touch?
  • Survival is a keyword in these challenging times, how are today’s business leaders learning from adversity and what are their plans looking forward?

Speakers

Akash Desai
Regional Head – Solution Consulting
ServiceNow

K V Dipu
President & Head Operations & Customer Experience
Bajaj Allianz General Insurance

Kayzad Hiramanek
Chief – Operations & Customer Experience
Bajaj Allianz Life Insurance

Lalit Lalwani
Global Head, Digital Customer Experience Management
TCS

Sachin Madhukar Shinde
Regional Director
ServiceNow

Sharatee Ghosh
Executive Vice President – Customer Experience Centre & Virtual Relationship Management
Kotak Mahindra Bank Limited

Suman Kargupta
SVP & Head Customer Experience
Reliance Jio

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Rewiring human capital – reimagining roles in the manufacturing sector

Overview

Rising unemployment, hunger, malnutrition, poverty and deaths – the Coronavirus pandemic has showed us a dystopian side of life on earth that we could have not imagined easily.

But businesses and business leaders have responded to the global health crisis by broadening the horizon of what was possible, and this has caused a paradigm shift in the way we work. The modern workplace is evolving faster than anyone ever imagined. In the last few months, organizations have responded to the crisis with unparalleled agility, adopting digital solutions to reboot their enterprises and reimagining the way they operate.

In fact, one of the trends to have taken speed during the lockdown as a result of social distancing, is the adoption of a hybrid work environment in the near future. One example is Tata Consultancy Services which is believed to adapt a future operating model that will have 25% of their workforce at their facilities and they are committed to driving high productivity with anytime, anywhere, collaborative working.

Manufacturing in focus

Manufacturing Industry in India has gone through various phases of development over the period of time. Since independence in 1947, the domestic manufacturing sector has traversed a long journey starting from building the industrial foundation in 1950’s and early 1960’s, to the license–permit Raj between 1965 to 1980. Then it underwent a phase of liberalization of 1990’s and finally to the present phase of global competitiveness. The Indian Manufacturing sector currently contributes 16-17% to GDP and gives employment to around 12% (2014) of the country’s workforce.

Various studies have estimated that every job created in manufacturing has a multiplier effect in creating 2–3 jobs in the services sector. In a country like India, where employment generation is one of the key policy issues, this makes this sector a critical one to achieve inclusive growth.  According to IBEF, the manufacturing sector of India has the potential to reach $1 trillion by 2025.

The manufacturing workforce has been absorbing new technology for more than two centuries. Today, the industry finds itself in the midst of the Fourth Industrial Revolution, which is poised to transform work at an unprecedented pace through exponential technologies such as artificial intelligence, advanced robotics and cognitive automation, advanced analytics, and the Internet of Things (IoT). And, contrary to some predictions, technology is likely to create more jobs than it destroys—as it has done historically.

Additionally, the Fourth Industrial Revolution is creating a mismatch between available workers and the skills necessary for open jobs. Another part of the challenge the industry faces is understanding how today’s jobs and associated skills are morphing into new jobs and career pathways that continue to evolve along with advanced technology. How can the manufacturing industry prepare for this future workplace and ready its workforce to work beside robots and advanced technologies? What are the skills that will become “must-haves” in the future workplace? What are the pathways for training and education to enable these skills?

Introducing Rewiring human capital – reimagining roles in the manufacturing sector webinar

As businesses and business leaders continue to innovate to keep their operations profitable, the Future of Work webinar series is an effort to understand, hear and gather insights from these change agents of large companies on how they are making their organisations future ready.

Much like the Greek Ecclesia from c.621 BC, where young talented citizens were called on as a group to deal with tough challenges, this platform will serve as a knowledge-sharing, brainstorming and ideation to implementation platform for all ‘digital-oriented’ leaders.

The platform will look at key issues such as blurring boundaries of time and place, demand for lifelong learners, shrinking shelf life of information, growing impact of emerging technologies, building a secure yet simpler IT experience and building business resiliency with simplicity in mind with across the manufacturing sector in order to form a mozette of its own.

Speakers

Manoj Kumar
Senior Vice President
Intas Pharmaceutical (Superspeciality SBU)

Nihar Ranjan Ghosh
President-Human Resource
Emami

Rajesh Uppal
Member Executive Board-Information Technology, Human Resource, and Safety
Maruti Suzuki India

Siddharth Idnani
Head-Manufacturing and Conglomerates Vertical
Microsoft India

Somick K Goswami
Partner
PwC India Consulting

Terence Lim
Devices Specialist, Global Black Belt
Microsoft Asia

Agenda

14:45 - 15:00

Registration

15:00 - 15:05

Opening Remarks by ET Edge/Moderator

15:05 - 15:15

In Conversation: Evolution of workplaces in the new normal

15:20 - 15:50

Panel Discussion: Reimagining jobs in the manufacturing sector  

This session, which will ideally have three panellists along with a moderator, is going to be led by leaders who are going to apprise the audience of the possible challenges of attainting business resiliency and how to go about tackling them in a post-Covid world. The leaders are also going to shed light on how companies can look at moving to the growth track sustainably in a response to fight the economic despondency being led by the pandemic and also ensure that the organisation is protected against future shocks. Discussion points will include:

a) Getting ready for a remote/connected workplace
b) Balancing productivity, collaboration and security
c) Cloud and switching from legacy architectures
d) Reimagining business with new technologies such as AR, VR & IoT
e) Redesigning work process with Corporate Apps
f) Real-time data analytics, insights and business effects
g) Implementation of virtual anytime/anywhere contact centres
h) Future of work in plants
i) Future of work from home dynamics and its impacts

15:50 - 16:00

Lightning talks – Future of work

16:05

Closing remarks by ET Edge


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Modernize Data Storage with an Enterprise Grade Cloud Object Storage

IDC estimates that unstructured data is likely to represent as much as 80% of all data worldwide by 2025. Enterprises are finding it increasingly challenging, to efficiently and affordably store and manage this data deluge.

Businesses that recognize storage as a strategic investment, are demanding more out of their storage systems such as control, performance, and security, combined with the cost-effectiveness and scalability of the cloud.

To that effect, object-based storage has emerged as the preferred method that supports diverse use cases like backup and recovery, data archiving, AI and big data analytics and more.

IBM Cloud® Object Storage is designed to support exponential data growth and cloud-native workloads. With built-in high-speed file transfer capabilities, cross-region offerings and integrated services, it helps enterprises securely leverage their data.

Join our webinar to understand:

  • Why object-based storage is an ideal solution for storing, archiving, and managing high volumes of static or unstructured data.
  • Commonly applied use cases
  • Adoption and total cost of ownership of this solution

Speaker

Manish Jain
Cloud Solutions Leader
IBM

Register Now

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Delivering a Better CX with Customer Journey Mapping and Analytics

Delivering a Better CX with Customer Journey Mapping and Analytics
Your customers are comparing you with the best customer experience they’ve ever had—every time. As consumers, they want brands to consistently treat them as if they know them and are aware of their likes and dislikes, regardless of the time, place, or the setting.

On the other hand, brands are challenged to deliver that very experience as CX leaders need to navigate the challenges of ever-changing consumer expectations in a hyper competitive world.
However, a look at history reveals that CX leaders power their customers with uber experience that differentiates them from others. If you want to win your customers and want them to fall in love with you—then you need to consider customer journey mapping right now!

Mapping your customer journey well and zeroing in on the right customer experience strategy would make you a leader. A Harvard Business Review Analytic Services study connotes, a CX leader is always ahead of times with his strategies right on place. Whether budget, systems, skills or process, a CX leader has his vision clear when it comes to CX roadmap.

At the same time, lack of execution and effectiveness in the CX journey can make one a laggard.

Join an ET Unwired Session, Delivering a Better CX with Customer Journey Mapping and Analytics, Powered by Zendesk, and get to hear from industry veterans in customer experience as they share their best practices and insights on what enables a good CX strategy.

Key Takeaways:

  • Visualize cross-channel customer journeys and understand precisely how customers interact with your sites, apps, voice assistants…
  • Measure what matters the most and make digital experiences great
  • Use of analytics in CX

Agenda:

  • Welcome Address by ET Edge
  • Opening Keynote (Zendesk)
  • Panel Discussion (Delivering a Better CX with Customer Journey Mapping and Analytics)
  • Closing Keynote

Register Now

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AI Driven Enterprise- Networks of the Next Decade

With each passing day, the enterprise networks are growing at a rapid pace on account of the vast programmability of devices and flexibility in their configuration. According to a report by Grand View Research, Inc, the global enterprise networking market is expected to reach USD 64.63 billion by 2021, growing at a rate of 61%.

With the number of devices, operating systems, applications, and users continues to grow, this is leading to unimaginable levels of network complexity. The need of the hour is to leverage artificial intelligence to stay ahead of the curve.

AI-driven insight, automation, and actions maximize the experience for all users. Besides, it also brings unprecedented simplicity, reliability, and security to enterprise network. From wired and wireless access and SD-WAN, to campus and data centers and multicloud environments, the power of an AI-driven enterprise is immense.

Join an ET Unwired session, AI Driven Enterprise- Networks of the Next Decade, powered by Juniper Networks, to enhance your enterprise networks with AI.

Also, get to learn how to unify the various components of the access network under a single cloud and AI-engine which will help customers transform to an AI-Driven Enterprise. This connotes more visibility into user experiences coupled with even broader automation for more seamless and cost-effective IT operations.

Key Takeaways:

  • Deliver the best experiences with AI-driven insight and customizable service levels.
  • Lower your Opex and increase network reliability with automated workflows.
  • Stay ahead of threats with Connected Security mechanism.

Speakers

Ashwani Mishra
Consulting Tech Editor

Sajan Paul
Managing Director & Country Manager, India & SAARC
Juniper Networks

Register Now

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Path to prosperity: Understanding personal finances this Diwali

10th November 2020 | 04.00 PM – 05:30 PM IST

Diwali is the time to declutter our homes as we prepare to invite prosperity in the new year. On this auspicious occasion, allow us to ring a positive note by saying that humankind has always thrived in the wake of a great crisis. History bears this out. Big rallies have followed big crises. In fact, in May 2009, the Sensex rallied over 18% in just one day. There is no doubt that these are trying times, but humanity has fought many battles earlier and not only survived, but thrived in the face of adversity. On this festival of lights, join us as our personal finance experts help us understand how to declutter our finances and move further on the path to prosperity.

Speakers

Amit Trivedi
Author, Speaker, Blogger, Trainer

Gaurav Mashruwala
Certified Financial Planner & Practioner

K S Rao
Senior Vice President & Head – Investor Education & Distribution Development
Aditya Birla Sun Life AMC Ltd.

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