Author - unwiredcp

Customers form the core of existence and growth of any business. Customer engagement and expectations are higher than ever. To adapt, new business models are emerging (or being thrust upon companies by new competitors) and companies who fail to embrace them will get left behind.

BFSI sector began their digital journey years ago and have clear digital strategies. Leaders in digital banking and financial sector are more customer-centric, tech-savvy, and more inclusive. And they change their fundamentals to achieve the best results. Perhaps the most important step, however, is that BFSI in the digital age requires a drastic, profound reset of how the staff reacts to customer needs. In order to meet consumer demands and match today’s pace of innovation, financial leaders are looking to implement digital transformation efforts to keep companies competitive, albeit at varying speeds.

Digital transformation in BFSI allows you to create a more cohesive and personal digital customer journey. Talking about CRM (customer relationship management) which is a category of integrated, data-driven software solutions that helps to improve the way you interact and do business with your customers. CRM systems helps to manage and maintain customer relationships, track sales leads, marketing, and pipeline, and deliver actionable data.

About the Virtual Panel Webinar:

The BFSI landscape is evolving at a rapid pace. Digital is disrupting the way organizations function and they need to look at new ways to engage with customers in order to remain competitive. Digital technologies – coupled with strategy – are reshaping BFSI operational effectiveness and customer experience.

Join us in this engaging listening circle “Reimaging BFSI: Accelerate growth and loyalty through customer centricity in the digital age” with leaders in BFSI space to understand how organizations are adjusting to meet changing customer expectations. We will dive deeper into evolving customer conversations, needs and innovation required to quickly pivot and adjust to customer demands.

In this session we will explore:

• Changing customer expectations Pre – Covid and now
• Role of enterprise technologies like CRM in enabling customer centricity
• Technological barriers that prevent organizations from being customer focused

In today’s data-centric world, your data is your business. Data is the key to delivering rich, personalized experiences in the digital world. Data-driven digital transformation is no longer just a strategic initiative, but a new way to work, interact, and do business together—with customers, with employees, with the world.

IT is no more a back-end business function, it has moved front and center for your business. You will need the ability to instantly adapt to a rapidly changing new normal. To adapt, you must have access to the right data, at the right time, in the right place—at the right pace. In a nutshell, the need of the hour is to take care of your data and have the right storage formula.

The need is to optimize any workload and discover the value in your data. Accelerating your critical workloads from core to edge to cloud while decreasing application outages and reducing storage requirements with advanced deduplication should be at fingertips.

Join The Economic Times Roundtable, powered by Dell, to discover the formula of business success with smart data and scalable storage. Learn about the ground-breaking PowerStore family of all-flash data storage appliances that eliminate traditional tradeoffs in performance, scalability and storage efficiency, with a data-centric, intelligent, and adaptable infrastructure that transforms and mobilizes both traditional and modern workloads.

Key Discussion Areas:

Exploding Data growth –

• a. Challenges for organizations
• b. How to address the explosion in data growth in terms of scale, capacity, performance and availability
• c. Data types: Block, File and Object
• d. Data Sources
• e. Data Storage

Overview:

On a global scale, the packaging industry is an enormous economic generator. Packaging is an all-encompassing industry term for the technology and design work going into protecting or enclosing every sort of product destined for storage, shipping and sale. Manufactures across industries hold importance to PACKAGING of the product as this signifies their brand and thus an essential part of their business model.

The packaging sector is moving towards providing sustainable packaging solution. There has been increasing awareness on Recycling, Resource Efficiency, Sustainability etc.

CONSUMERS NOW JUDGE BRANDS BASED ON SUSTAINABILITY

Consumers prefer products which are nature friendly and innovative. With plastic packaging having a significant market share, the growth of the industry is affected by the polluting effect of the material.

According to a recent global survey; 83% of global respondents believe it’s important or extremely important for companies to design products that can be reused or recycled. Source: Accenture (North America, Asia, Europe)

Fact:

The India Packaging Market was valued at USD 50.5 billion in 2019, and it is expected to reach USD 204.81 billion by 2025, registering a CAGR of 26.7% during the period of 2020-2025. Source: Mordor Intelligence.

The global beverage package market size was 123.39 billion in 2018 which is projected to reach USD 177.04 billion by 2026, exhibiting a CAGR of 4.5% during the forecast period from 2019-2026. Source: Fortune business Insights

Packaging Solutions in Beverage Industry

Sustainability and smart packaging technologies are the buzzwords resonating among brands for building the future. This creates opportunity for the vendors with innovative solutions to gain the competitive advantage in the local market, as well as gain the market share with strategic partnerships of long-term material supply. Packaging in beverage industry, is among the front-liners where massive investments are being made for expansion and technological upgradation. The packaging of beverages both carbonated and non-carbonated, is a complex technological branch.

The changing trend is observed in the materials used from traditional returnable glass bottle to newer plastic containers as well as other materials with the objective to improve the conventional practices, extend their share in the large market, extend the shelf-life of the products, provide greater consumer convenience and ultimately to produce economic packages. Among the widely discussed material these days, ALUMINIUM is the word.

ALUMINUM IS WINNING

Aluminium’s ability to form any shape and its protective qualities have made it the most versatile packaging material in the world. In addition, a key benefit is that aluminium cans can be fully recycled and reused an infinite number of times. Aluminium cans allow the beverages inside them to retain their taste, while protecting them from the negative impact of the elements. In addition, the can itself does not get rusty or lose its properties in any other way.

These cans are the natural sustainable choice of packaging as they are lightweight, stackable and strong, allowing brands to package and transport more beverages using less material. They also have a higher recycling rate and more recycled content than competing package types. Aluminum cans are recycled repeatedly in a true “closed loop” recycling process. They are also unbreakable, impact-resistant and tamper-proof.  It can also withstand extreme temperature and pressure.

SUSTAINABLE PACKAGING WEBINAR

“Sustainable packaging refers to the sourcing, development, and use of packaging solutions that have minimal environmental impact and footprint”. Sustainable packaging is becoming a higher priority for both brands and consumers – more now than ever before. In fact, implementing eco packaging in your brand’s operations is no longer an option – it’s a necessity.

The virtual webinar with the Theme Move Towards Circular Economy is trying to gather the sustainability experts for indispensable discussion to connect and shape the future of beverages packaging industry with the use of sustainable packaging materials specially aluminium.

Discussion Points

• Sustainability and functional benefits of aluminium beverage cans
• Why Brands prefer aluminum packaging
• Growth in Green: Opportunities for Sustainable Packaging
• How do we increase the adoption of sustainable packaging materials?

Amit Lahoti
VP and GM – India and South East Asia
Ball Beverage Packaging (India) Pvt. Ltd

Ashish Sachdeva
Founder President
Green Dream Foundation

Chakravarthi AVPS
CEO, Managing Director
Ecobliss India

Dia Mirza
Actor, Producer, UN Environment Goodwill Ambassador & United Nations Secretary-General Advocate for Sustainable Development Goals

Himangshu Watts
Consulting Editor
ET

Kartikeya Sharma
President – India & South East Asia
AB InBev

Manpreet Singh
Partner, IGH – Climate Change & Sustainability Services
KPMG

Namrata Rana
Director
Strategy and Brand, Futurescape, India Ambassador of University of Cambridge Institute for Sustainability Leadership

Rajiv Sangoi
Director
RIO INNOBEV PVT. LTD

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Today, enterprise systems lack a comprehensive and unified view of their IT estate. Absence of this contextual awareness often impacts decision making in all aspects of IT operations. Also, the effectiveness of IT operations inherently relies on intuition and tacit knowledge, making them costly, time consuming, of variable quality, and extremely difficult to scale to today’s volumes.

The autonomous enterprise is a self-driving business model which can be enabled through applied artificial intelligence and automation. Organizations are looking forward to reach self-sufficiency by the ability to operate with less human intervention, and a fully autonomous enterprise is one that can configure, monitor and maintain itself independently.

Solutions like Ignio built on Azure platform gives an ability to create an end to end context of an enterprise’s IT landscape. The solution leverages the context platform across all stages to provide autonomous IT operations, thereby helping build a data-first foundation to all decisions, enabling smarter decisions reducing time to action.

Join this session and learn how to –

• Create an Autonomous IT operations environment
• Improve end-to-end transparency across IT Ops Lifecycle
• Enable and accelerate data-driven decisions

Sandeep Alur
Director – Microsoft Technology Center
Microsoft Corporation India

Jatin Raval
Head of AIOps and Former CTO Asia Pacific
Digitate