The Economic Times Workforce of the Future

Manage a Distributed Workforce in the Current Times

The pandemic has brought forward a complete shift in the workplace strategy with remote working coming out as a new norm. Before the COVID-19 outbreak, less than 50% of companies had a remote work program. Banks, regulated industries, and many financial services companies did not encourage remote working, now almost all of them have rushed to build remote work strategies.

This has brought forward a new challenge for the leaders and organizations about “Managing A Distributed Workforce” from a Well Being, Productivity and Business continuity standpoint. A key component of the current technology workstack is an operations management platform that gives the leaders a real time visibility into their widespread operations so they can make quick decisions, ensure employee & customer success and run a predictable & compliant operation.

This webinar will focus on many facets on how organisations can manage distributed workforce in current times. Operations & Transformation leaders would share their experience; and offer insights and guidance to peers on key steps that an organisation can take to quickly identify opportunities that will accelerate engagement and productivity of your workforce in today’s environment.

Speakers

Altaf Patel
Director – Business Transformation
Tesco Business Services

Ashish Syngal
Vice President- Customer Success
ProHance

Harjiv Singh Rekhi
Vice President & Client Partner
ProHance

Praveen K
Director Operations
American Express

Agenda

16:00 – 16:15	Registration
16:15 – 16:25	Opening Remarks by Times Group
16:25 – 17:20	Manage a Distributed Workforce in the Current Times Get a real-time view on how your teams are engaged independent of their location Provide leaders with data and analytics, allowing them to manage their distributed teams effectively & ensuring key operations metrics are met Assign and manage work remotely Ensure Operations Governance How to have a predictive, engaged, and efficient remote workforce Effectively manage workload distribution across teams and be fully BCP ready Leverage work-from-home delivery strategy for long term infrastructure savings How ProHance enables organizations to effectively and efficiently set-up work-from-home Altaf Patel, Director Global Transformation, Tesco India Praveen K, Head of Operations, American Express Harjiv Singh Rekhi, Vice President & Client Partner, ProHance *Moderated By - Ashish Syngal, Vice President Customer Success, ProHance*
17:20 – 17:30	Q&A
17:30	Close of the Webinar