The pandemic has brought forward a complete shift in the workplace strategy with remote working coming out as a new norm. Before the COVID-19 outbreak, less than 50% of companies had a remote work program. Banks, regulated industries, and many financial services companies did not encourage remote working, now almost all of them have rushed to build remote work strategies.

This has brought forward a new challenge for the leaders and organizations about “Managing A Distributed Workforce” from a Well Being, Productivity and Business continuity standpoint. A key component of the current technology workstack is an operations management platform that gives the leaders a real time visibility into their widespread operations so they can make quick decisions, ensure employee & customer success and run a predictable & compliant operation.

This webinar will focus on many facets on how organisations can manage distributed workforce in current times. Operations & Transformation leaders would share their experience; and offer insights and guidance to peers on key steps that an organisation can take to quickly identify opportunities that will accelerate engagement and productivity of your workforce in today’s environment.

Altaf Patel
Director – Business Transformation
Tesco Business Services

Ashish Syngal
Vice President- Customer Success
ProHance

Harjiv Singh Rekhi
Vice President & Client Partner
ProHance

Praveen K
Director Operations
American Express