Retail sector is changing every second, with e-commerce platforms and new entrants in the markets with the worry how do the retailers stay relevant in front of consumers? The biggest challenge here is to meet the customer expectations.

With the emergence of exponential technologies such as Robotic Process Automation (RPA), Artificial Intelligence and Analytics, the sector is witnessing a paradigm shift affecting business processes today. These technologies are creating the Future Store that exceeds customer expectations and making processes agile, accurate and compliant. On a closer look, we found many areas for intelligent automation in Order Management, Payments, Transportation, Warehousing & Inventory, Supplier Management, Risk Management, Procurement, Data Monitoring, Reverse logistics, Claims, Scorecards and Store Operations and other such processes. Moreover, IA significantly increases operational efficiency and cost savings. Warehouse & Inventory management systems and store management systems can be made touchless with intelligent automation to make them more efficient. Some of the applications include:

• Business and Sales analytics
• Cash & Credit reconciliation
• Stock replenishments
• Claims & refunds – with AI
• Store planning inventory and operations management
• Work order management

With the theme “REIMAGINING RETAIL: HOW BRANDS CAN USE AUTOMATION TO FUEL FINANCIAL GROWTH” the virtual webinar will initiate thought provoking discussions and advocate for technology innovation and practices for business growth in retail sector. Through the webinar we intend to understand that automation technologies will surely improve the practices in different industries. It is powered by Automation Anywhere and Brought to You by The Economic Times – EDGE.

Discussion Points :

1. How retailers are growing their financial services capabilities
2. Financial Disruption with Automation – Potential benefits and value added
3. Finance automation and Retail Business
4. RPA to Empower Workforce and Deliver a Better Customer Experience
5. RPA: The Next Step in Retail Automation

Girdhar Chitlangia
CFO
MoreRetail

Nandakumar Tirumalai
Vice President Finance
Titan Company Ltd

Ranjan Sharma
CIO & Head- Supply Chain Management
Bestseller

Saurabh Kishore
CIO
Tata Cliq

Sumeet Pathak
Digital Workforce Evangelist-IMEA
Automation Anywhere

Tanmay Kumar
CFO
Spencer’s Retail & Nature’s Basket