Agentic AI in Action: Transforming GCCs into Autonomous Value Engines
India’s GCCs are quickly moving beyond their traditional roles as support centers to become real drivers of innovation and growth. With AI taking center stage, the next big step is learning how to make it work in everyday operations – not just in pilot projects or dashboards. Many GCCs are now exploring how agentic AI can help them automate smarter, make faster decisions, and create business value more independently.
This roundtable Powered by Xebia and Microsoft will bring together senior GCC leaders to discuss how organizations can put AI into action, build the right systems and governance, and prepare for an AI-first future.
Key Themes of Discussion:
- From Insights to Impact: Using AI to make faster, smarter business decisions
- Safe and Scalable AI: Building responsible, well-governed AI systems inside GCCs
- Next-Gen GCCs: Creating tech-driven centers that deliver innovation, not just operations
Who should attend:
- Executive Director – AI/Data Strategy, AI
- Technology Leaders
- Managing director – India
- VP – IT/IT Strategy, AI Leadership, Digital
- Transformation Leader
Agenda
| Time | Agenda |
|---|---|
| 5:30 PM | Welcome and Networking |
| 6:25 PM | Opening Remarks by Moderator & Xebia |
| 6:30 PM |
From Insight to Action: Building Autonomous Value Engines A closed-door discussion on leveraging agentic AI to transform processes, enhance decision-making, and create enterprise-wide value while ensuring trust, governance, and accountability. |
| 7:20 PM | Leader Perspectives and Session Highlights / Xebia Presentation |
| 7:30 PM | Closing Remarks by Moderator & Xebia Followed by Networking Dinner |