The Transformation of L&D: How to Set up for Success?

As we continue to navigate changes, many companies are easing out of crisis mode and considering long-term planning. Most are embracing hybrid work models and revising workplace policies to support the new norm. In the meantime, Learning and Development (L&D) has gained all the attention of executives and become a powerful function with greater goals.

Today, L&D is not only busy building a culture of learning, but also responsible for future-proofing their organisation. It requires L&D professionals to invest in their skills too. At the same time, 70% percent of L&D professionals in India are expecting their spending power to increase in 2022, giving them an opportunity to invest in talent development, technology, and their own skills.

However, all of this is spurring new pressure to deliver results too. Amidst the transformation of workplace L&D, there are greater challenges ahead of Chief Learning Officers (CLOs) and L&D leaders. In this session, therefore, some of the most successful CLOs will share their best practices, to help you set up for success.

Join this discussion to learn from peers about:

  • How to rethink skilling: Upskilling, Reskilling & Leadership Development
  • How to achieve scale and intelligence: Technology & Analytics
  • How to maintain the power and position: Measuring & Reporting the ROI

Register today, to block your calendar for a not-to-be missed virtual discussion!

Speakers

Anuradha Bharat
VP – People Operations
Razorpay Software Private Limited

Anurag Seth
Vice President & Head – Talent Transformation
Wipro

Dr. C. Jayakumar
Executive Vice President & Head – Corporate Human Resources
L&T Limited

Imani Perera
Head of Learning and Development
John Keells

Nikita Panchal
Vice President & Global Head – Talent, OD and D & I
ACG World

Moderator
Sameer Aggarwal
India Head – Learning and Engagement
LinkedIn

Agenda

11:00 – 11:10

 Welcome by ET

11:10 – 11:25

 Introduction and context setting by the moderator 

11:25 – 12:10

 Prioritizing workforce learning and development in the new normal

 

 L&D is gradually taking the center stage to help employees develop new skills and gain knowledge that will eventually lead to growth of businesses.

In this session, here is what we will focus on:

  • How to rethink skilling: Upskilling, Reskilling & Leadership Development
  • How to achieve scale and intelligence: Technology & Analytics
  • How to maintain the power and position: Measuring & Reporting the ROI

12:10 – 12:25

 Q&A

12:25 – 12:30

 Closing remarks by ET

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Anuradha Bharat, VP - People Operations, Razorpay Software Private Limited

Anuradha Bharat is the Vice President of the People Operations function at Razorpay. A dynamic and creative HR, Anuradha comes with a wide-ranging experience at high-profile organizations across varied industries.

With a strong experience in the design and implementation of innovative HR, leadership and talent initiatives with a solutions-oriented approach,
she is known for her charismatic relationship-building skills and a consultative style of working. She was among the first fifteen members of Razorpay, along with being it’s first female employee.

Anuradha has worked with large organisations like VMWare and Symphony before she started to build the Razorpay team from scratch. She is an expert in building and leading great people-oriented teams and programs, change management, executive coaching, talent acquisition, workforce planning and employee relations, performance management, diversity, and organization design &
development, to name a few.

Anuradha has a proven track record in creating organizational transformation by aligning people strategies with business objectives. With over 15 years of experience, Anuradha is an MSc in Psychology and Organisational Behaviour from the Mysore University

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Anurag Seth, Vice President & Head - Talent Transformation, Wipro

Strategic Business Leader
An expert in taking ideas, products, and services from incubation to significant scaleup; aspiring to support organizations through complex talent transformation and people management journey. Worked with multi-cultural, geographically diverse stakeholders
and teams across USA, Canada, UK, Europe, Japan, and APAC; gained significant experience presenting at both Board and Executive levels.

PROFILE SUMMARY
Visionary and transformative leader with over three decades of business leadership and talent transformation experience. Outstanding track record of success in ensuring exceptional service delivery, driving business growth, customer relationships & governance, enabling talent transformation, encouraging innovation & product development, and delivering operational & financial efficiencies complemented by strong
business acumen.

Deployed industry best practices to build future-ready digital talent; implemented business transformations and instituted exceptional performing teams though employee engagement and culture change, catering to 220K+ global employees, at peak. Spearheaded as a Change Leader; aligning and building execution strategies backed by proven planning and cost control ability.

WORK HISTORY
Wipro Limited; Bengaluru MAY 1990 – PRESENT
Vice President & Head – Talent Transformation Apr 2017 – Present
Vice President & Head – TopGear Apr 2016 – Dec 2020 | Mar 2022 – Present
Vice President & Head – Business Continuity Jan 2016 – Dec 2020
Earlier Roles (6 Promotions) May 1990 – Mar 2016

KEY ACHIEVEMENTS @ Wipro
➢ Formulated and executed strategies to oversee technical & management trainings
catering to 220K+ strong global employee base; increased the number of freshers billed
per quarter and corresponding freshers index by 100% and 50%, respectively.
➢ Conceptualized, developed, and implemented a unique ‘Remote Desktop Protocol’
solution to enable new hires access organization’s network and receive relevant
trainings; saved $10M by accelerating training of 18K resources.
➢ Established TopGear as a credible delivery model with ~53% Y-o-Y growth; engaged
75K+ employees and enabled $10M annual savings on the bottom-line.
➢ Enabled 94% of the employees to work productively from home, 4% from customers’
offices, and 2% from organization’s offices; maintained primary focus on health &
safety of staff and infrastructure, especially during the pandemic.
➢ Held global P&L accountability of the transportation industry vertical worth $100M
revenue; acquired ~15 marquee clients and grew the vertical 3X within 4 years.
➢ Grew the team from 500 to 2.5K within 3 years as Solution Delivery Head; achieved
one of the best operational parameters for the vertical and championed initiatives
around delivery excellence, knowledge management, and Six Sigma.
➢ Conceptualized and developed an innovative product for business process
management – FlowbriX; received the Chairman’s award for best innovation.

KEY EXPERTISE
Influential Leadership
Talent Transformation
Service Delivery Excellence
P&L Management
Client Relationship & Governance
L&D Strategy & Roadmap
Innovation & Transformation
Negotiation & Liaison
Stakeholder Management
Employee Engagement
Business Continuity
Organization Culture & Change Agility

EDUCATION
Post Graduate Program for
Software Management (PGSM) |
Indian Institute of Management
(IIM), Bengaluru | 2001
Bachelor of Engineering – Computer
Science | Bangalore University,
Bengaluru | 1990

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Dr. C. Jayakumar, Executive Vice President & Head - Corporate Human Resources, L&T Limited

Executive Vice President & Head – Corporate Human Resources (CHRO), Larsen & Toubro Limited, an Indian Multi-national Conglomerate with diversified interests in infrastructure, heavy engineering, manufacturing, IT, technology, and financial services with operations across 30+ countries worldwide.

A highly result-oriented, HR professional with 33 years of experience in successfully planning, designing, implementing, and managing various strategic HR Initiatives. He has been the Head of HR for various businesses, independent companies, and JVs within L&T Group, including
leadership roles in the Middle East & Africa Region. He has led various transformational initiatives within the organization including digital transformation. He has been an established thought leader and widely acclaimed speaker in various national and international conferences and forums.

On the academic front, he has 3 Master’s degree (Economics, Labor Studies & Human Resource Management). He has also earned a degree in Law (LLB) and a doctorate in leadership from the University of Madras.

Dr. C. Jayakumar has various national and international certifications and accreditations in the Psychometric and behavioral sciences domain. He is also certified in Organizational Development from the NTL Institute of Advanced Behavioral Sciences, USA.

Dr. C. Jayakumar has made an immense contribution in the Human Resources arena over the years. He presides on the boards of esteemed professional bodies such as:
• Academy of Human Resource Development (AHRD)
• All India Management Association (AIMA)
• SAP SuccessFactors CHRO Advisory Board
• Advisory Board Member for the ReThink HR Conclave 2022 by Sapphire Connect

and in the Board of Studies of prestigious educational institutions such as:
• IIM Trichy
• Madras School of Social Work
• University of Madras, Department of Labour Management
• School of Inspired Leadership (SOIL)
• Guru Gobind Singh Indraprastha University, Delhi
• Chandigarh University
• Kalinga (KIIT) University, Bhubaneshwar

Dr. Jayakumar has been bestowed with HR Lifetime Achievement Award 2021 by Economic Times
and People Business.

ETHRWorld recognized him among the top 50 HR Thought leaders of 2022 acknowledging his
exceptional work done in HR leadership.

He is a life member of NIPM, NHRDN & ISTD

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Imani Perera, Head of Learning and Development, John Keells

Imani has worked in HR, Marketing and Management Consulting in multiple sectors ranging from manufacturing to leisure, financial services to information technology. With a passion for Organizational and Human Capital Development, she currently heads Learning and Development for John Keells Group – one of Sri Lanka’s largest listed conglomerates- formulating people development strategies and learning solutions for its diverse businesses.
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Nikita Panchal, Vice President, Global Head Talent, OD and D & I ACG World

Nikita considers herself as an agent of transformation and it thrills her to constantly push the edge of consciousness in
herself and in others. She is an Executive Coach and a Global Leader with a HR experience of over 19 years. Most of her
momentous work is in the space of Organization Development, Talent Management, Diversity & Inclusion and creating
future ready organizations. Her work contributes in enabling strategic management, leadership pipeline creation, scaling
up & streamlining of business and culture building. She has worked with reputed organizations like TATA Asset
Management, Motilal Oswal Securities and is currently associated with ACG Group.

She is a certified coach from International Coaching Federation : Leadership that Works, USA and has done her MS in

A W A R D S
BUSINESS WORLD 40 UNDER 40 LEADER
Business World : HR 40 under 40 Award 2022
T A PAI YOUNG HR LEADER
The Economic Times : The Great Managers Award 2020
HR FUTURE LEADER
PeopleFirst HR Excellence Award 2017
LEADING PRACTICES IN HR BUSINESS PARTNERING
PeopleFirst HR Excellence Awards 2017
BEST APPRENTICESHIP / ON THE JOB TRAINING PROGRAM
TISS LeapVault CLO Awards 2017 & 2013
EXCELLENCE IN SCM (SUPPLY CHAIN MANAGEMENT) COMPETENCY MAPPING AND DEVELOPMENT
PROGRAM.
NITIE (National Institute of Industrial Engineering) 2015
BEST BLENDED LEARNING PROGRAM
TISS LeapVault CLO Awards 2014
Positive Organization Development and Change from Weatherhead School of Management at Case Western Reserve
University, USA. She is certified as an ‘OD Practitioner’ by Indian Society for Applied Behavioural Science (ISABS) and has an advance certification in Neurolinguistics Programming (NLP) by Richard McHugh.
She takes pride in wearing several hats and is able to nourish the common thread of LEARNING IS LIBERATION that
weaves its way through all of them.

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Sameer Aggarwal, India Sales Head - Learning & Engagement Solutions, LinkedIn

Sameer started his career as a dot-com entrepreneur while in college selling “Email-as-a-service” and building websites. He has had stints with A.T. Kearney, Genpact and HP and has a diverse set of skills in Technology, Operations and Sales. He has been with LinkedIn for 8 years. As Head of LinkedIn Learning and Glint, Sameer works with organizations across India to build robust employee development, internal mobility and employee culture programs leveraging the tools, data and insights available from LinkedIn.  Sameer is also the country lead for the Wisdom Employee Resource Group (ERG) that aims to create a workplace where everyone can succeed regardless of age.
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