T O P I C S

UNDERSTANDING EFFECTIVE EXECUTIVE CRISIS

Learning Objectives:

  1. Gain an appreciation for the distinct dynamics leading in a crisis and how to master them.
  2. Understand the three dimensions of meta-leadership as frames for understanding and dealing with complexity.
  3. Learn how executives can add the most value to the crisis response.

BUILDING THE HIGH PERFORMANCE

Learning Objectives:

  1. Learn to how assemble and support the best possible crisis team for your organization.
  2. Understand how to craft a consistent process to keep the team on track, even in the most difficult situations.
  3. Identify opportunities to link-and-leverage the experience and expertise in your organization to foster learning and continuous improvement in readiness and response.

CREATING A CRISIS-RESILIENT ORGANIZATION

Learning Objectives:

  1. Explore the psychological, physical, and environmental components of resilience and how executives can influence them.
  2. Understand how explicit and implicit leaders behaviors and actions increase or decrease resilience throughout the organization.
  3. Learn how to build resilience through every day activities and the policies and procedures that govern routine business activities.