Speakers

Abhishek Raj

Senior Manager (Regional marketing) India, Middle East, Africa & Central Asia
Tata Communications

Aditya Rath

Partner
KPMG

Amit Tiwari

Vice President – Marketing
Havells

Ambi Parameswaran

Independent Brand Strategist, Brand Coach, Start-Up Mentor, Best-Selling Author, TEDx Speaker, Podcaster

Anand Jethalia

Director – Solutions Strategy & GTM (Modern Work & Security)
GPS
Microsoft India

Anish Thambi

Director Field Marketing
Automation Anywhere

Bidisha Nagaraj

Chief Marketing Officer
Schneider Electric, Greater India

Derek Pando

Head – International and Partner Marketing
Zoom Video Communications

Dharmarajan K

Chief Product and Customer Officer
Tata CLiQ

Dilpreet Singh

Head- CRM and Customer Analytics
The Oberoi Group

Deepali Naair

CMO
IBM India & South Asia

Deepti Sharma

Head of Marketing, India & Srilanka
SUSE

Gaurarv Sharma

Chief Strategy Officer & Chief Customer Officer
Furlenco

Hari Shankar

Sr.Vice President, Customer Experience
Future Generali India Insurance

Harish Narayanan

Chief Marketing Officer
Myntra

Ian Golding

Global Customer Experience Specialist

Dr. Jacqueline P. Mundkur

Founder and CEO The Nxt Levels

Jayant Rastogi

Global CEO
Magic Bus

Kamlesh Vora

Senior EVP & Head- Customer Experience
Kotak Bank

Karan Kumar

Senior Vice President & Chief Marketing Officer
DLF

Kashyap Vadapalli

CMO & Business Head
Pepperfry

Kathleen Gambarelli

Group Product Marketing Manager, Direct Response
Snapchat

Leonard Kim

Managing Partner
Influence Tree

Lloyd Mathias

Angel Investor & Business Strategist
Session Moderator

Mamta Saxena

Managing Director – Marketing Studio Lead (ATCI)
Accenture Interactive

Manan Shah

Director – Marketing
Truecaller

Maya Culas

Marketing Director – APAC, Commercial Segment
Hitachi Vantara

Mehernosh Pithawalla

GHead of Brand and Strategic Insights
Godrej & Boyce Mfg

Millie Gillon

Global Head of CX
Standard Chartered

Monish B Vohra

Executive Vice President & Head Customer Services
SBI Card and Payment Services

Monesh Dange

Partner & Regional Consulting Markets Leader
EY

Neeraj Joshi

Head-Marketing
Zee Studios

Neha Jamwal

Marketing Lead India & SAARC
Cloudera

Nidhi Hola

Director, Integrated Marketing
Microsoft

Nithya Krishnan

Director Marketing, India and SAARC
Trend Micro

Piyush Prem

Manager – Marketing & Insights
Anaplan

Prateek Sinha

Partner, Experience Leader & Design Thinker, Digital Services
PwC

Preeti Singh

Head Customer Service and Customer experience management
Axis Finance

Raghav Gupta

Group Global CX Manager
Expedia

Raj Kumar

Group Brand and Reputation Director
Aviva

Rajnish Kumar

Head Digital and Direct to Consumer
ITC Limited

Ravi Desai

Director, Brand Marketing
Amazon India & APAC

Rekha Nair

Head- Airport Service and Museum Director
Mumbai International Airport

Sameer Bangia

General Manager – Emerging Business & Alliances
Samsung SDS

Samdani Basha

VP – CX (Design & Operations)
Flipkart

Siddartha Butalia

Chief Marketing Officer
AirAsia India

Sunil Narula

Vice President – Marketing
Panasonic Life Solutions India

Swami Mehra

Vice President Marketing
Tata Sky BroadBand

Tarun Goyal

Head, Channel Marketing
Dell Technologies India

Udit Jain

Chief Marketing Officer
Airtel Payments Bank

Varun Nair

B2B Marketing Head – India & SWA
Logitech Electronics

Vineet Sharma

Vice President- Marketing & New Business Development
AB InBev, India

Virat Tandon

Group CEO
Mullen Lowe Lintas Group