Towards Sustainable Transformation & Technology of BPOs

#ETBPO

8 December 2021

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30+
Speakers

300+
Delegates

10+
Sessions

10+
Partners

The Economic Times BPO Summit 2021

In recent years, technology has taken center stage, assisting us in effectively navigating through these difficult circumstances. However, the future is still looked upon in anxiety. While we've spent the last few months delving into the technology that has kept the BPO industry afloat, the impact of these technologies and their future effect on the sector will be the focus of this Summit.

According to Gartner, IT spending in India is estimated to reach US$ 93 billion in 2021 (7.3% YoY ) growth and further increase to US$ 98.5 billion in 2022.

The Economic Times BPO Summit 2.0 themed “Towards sustainable transformation and technology of BPOs”, is trying to gather the entire BPO industry value chain for indispensable discussion to connect and shape the future.

The program will feature panels, one-to-one discussions, and keynotes, with disrupters, global brand owners, government, consultants, and BPO professionals debating at the platform. ET BPO Summit will witness key stakeholders across organizations to reveal a holistic view of the challenges and enable cross-fertilization of knowledge.

Who should attend?

From top BPO companies, the summit will be attended by CXO’s/ VP/ President/ Directors of

Technology

Information

Operations

Business transformation

HR & Finance

Key Highlights

  • Access to Senior professionals from the leading /upcoming companies
  • Tap primary market with decision makers at the fore
  • Present newer technologies to the end user
  • Dive into bigger customer pool with onsite product pitch & proposal sharing
  • Understand the current requirements of potential customers

Why Attend

  • Discovering the latest trends in BPO industry - solutions and technologies
  • Learning from industry leaders about the game changing thoughts
  • Expanding your business portfolio through utilizing networking opportunities
  • Distinguishing your business in a competitive and dynamic market
  • A platform to gather an overview of best practices being followed in the industry and to share the same

Are you ready to join us?